Susan C, Author at Drivers.com

YouTube Not working in Google Chrome Issue [7 DIY Solutions]

By Susan C on September 20, 2021

YouTube is a popular video sharing and social media platform. Millions of people (if not more) use it on a daily basis, but that doesn’t mean it cannot throw up an error every now and then.

A common problem that users report is “YouTube Not Working in Google Chrome.”

Are you facing the same issue? If so, this post is just for you. We have discussed seven solutions to this problem. Of course, you don’t have to try each one of them. Start with the first one in the list and move to the next solution and so forth until you are able to fix the issue.

Before anything else

Before you follow any troubleshooting solution, you need to check a few things like your internet speed and the video quality (resolution) selected in the YouTube app. YouTube allows you to watch YouTube ads in HD which requires a fast internet connection. By default, YouTube video resolution is set to change automatically depending on your internet speed.

If your internet is slow (it happens sometimes), automatic settings can cause problems. Hence, you need to check your internet speed and try playing the YouTube video at a lower resolution.

Solution One –Close Chrome through Task Manager

There is a possibility the YouTube Chrome issue is temporary and restarting the Chrome can help resolve the issue. You don’t need to close the Chrome browser like you normally do. Instead, close it via the Task Manager. This will end all processes related to Chrome.

Here are the steps to follow.

Press Ctrl+Alt+Delete on the keyboard to open Task manager.
In the Task Manager window, right-click on Google chrome listed under Apps
Click End task from the task list.
Restart your browser and see if YouTube is working.

Solution Two- Clear Chrome browsing data

Deleting the browsing data helps troubleshoot and it also improves the performance of web applications. Many times the browser does not load a new version of the application and continues to use information from the cache when loading a particular web application. By deleting browsing data, the browser will be forced to connect to the application’s web server and load the new version. Here are the steps to follow.

Open Chrome browser
Click the three dots on the top right-hand side to open the Chrome menu
Look for option More tools and click on it

You see a new column with an option Clear browsing data

In the next window, you will find an option Time Range. You need to select All time from the drop-down menu

Close all menus
Refresh the page and try loading YouTube again.

Solution Three – Turn Off hardware acceleration

Hardware acceleration is a feature in Chrome that allows the application to offload certain tasks to specialized hardware components instead of CPU.

Many users have mentioned turning off hardware acceleration has helped them resolve YouTube not working on Chrome issue.

Here are the steps to turn off hardware acceleration.

Open Chrome and click the three-dot menu on the top right-hand corner
Click Settings
In the Settings window, type hardware acceleration to find the option
In the search results, look for the “use hardware acceleration when available” option and click the toggle switch to turn it off.

Restart Chrome browser and see if the YouTube not loading issue is resolved

Solution Four – Enable JavaScript

According to experts, the embed code of YouTube is an iframe that links to a normal HTML page that uses JavaScript to load the video you want to see. However, you can also watch YouTube videos without enabling JavaScript in Chrome. Here we will try enabling JavaScript and see if it helps resolve the issue.

Here are the steps to enable JavaScript.

Open Chrome browser
Click the Menu option and then click Settings
Under “Privacy and security“, you will find an option Site settings, click on it

In the next window, click JavaScript

A new window will open that provides you the option to enable JavaScript. Click the toggle switch to enable JavaScript.
Close Settings window

Solution Five – Use Chrome’s Incognito Mode

Chrome offers an Incognito mode that does not track any user information. Open the Chrome in Incognito Mode and try playing YouTube videos. If the YouTube videos play well in Incognito mode, the issue could be related to your Google Account or its settings.

Solution Six – Update Video Drivers

The YouTube not playing in Chrome could be related to your graphic drivers. There is a possibility the graphics drivers are outdated.

You can update graphics driver in two ways — manually and automatically. The latter is a much simpler and faster process and doesn’t require any technical knowledge. All the same, we have given the steps for both methods.

Updating Graphics Card Manually

Press Windows logo key + R together to bring up the Run command
In Run command, type devmgmt.msc and click OK
In the Device Manager, go to Display adapters and expand it
Right-click your graphics card and click Properties
Go to the driver tab and click Update Driver
In the next window, select Search automatically for updated driver software and follow onscreen instructions

Windows will search the internet to find a driver update and install it. If it does not find a driver update, you have to manually download the graphics card driver and install it.

Open Internet browser
Go to the Graphics Card manufacturer website
Go to the Download section and select your product
Download the graphics driver compatible with your OS. For instance, Windows 10 32-bit users should download the driver meant for 32-bit PCs. Likewise, if you use 64-bit Windows 10, go for a driver designed for 64-bit.
Double-click on the driver setup file to install the driver and follow onscreen instructions (if any)
Restart your computer

Updating Graphics Card Automatically

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Solution Seven – Reinstall Chrome

As a last resort, uninstall and reinstall Google Chrome. Here are the steps to follow.

Click Start and type Control panel
In the control panel, click Uninstall a program
Right-click Google Chrome from the list and select uninstall

After Google Chrome is installed, open Microsoft Edge and download and install the latest version of Google Chrome

Rundll32.exe – Is it a virus?

By Susan C on September 20, 2021

Windows operating systems have many dynamic linked libraries that are used by different applications. The DLL files are an essential part of the Windows operating system. For example, applications take less space by using DLLs and are not required to write the same code repeatedly.

If you have been using Windows for some time and regularly access the Task Manager, you might have seen rundll2.exe as one of the processes. Many users are not aware of what the file does and which process uses it. As a result, they may think rundll32.exe is a threat to their PC — but that’s not the case.

Having said that, malware programs often disguise themselves as genuine programs and files. And it is not unheard of malware programs masquerading as rundll32.exe, so it pays to be a little extra careful.

Which raises an important question — how can you ensure if the rundll32.exe running on your computer is genuine?

Continue reading to learn what rundll32.exe does, how to ensure it is not a virus, and a bonus tip to keep your Windows computer in a great shape.

What is rundll32.exe?

As mentioned earlier it is a dynamic linking library used by several applications. By default, it resides in the system32 folder in your C drive. Though it is an executable, you cannot launch it by double-clicking the file. The rundll32.exe contains routines needed by Windows operating system and you will find it in the Task Manager most of the time. If you want to know which applications are using rundll32.exe, follow the steps given below.

Press the Windows logo key on your keyboard and type cmd in the search bar
From the list of results, right-click command prompt and select
Run as administrator.

In the command prompt window, type the following command
tasklist /m /fi “imagename eq rundll32.exe”

Hit enter on your keyboard
You will see a list of applications or Windows services is using rundll32.exe. If you suspect any malicious program using rundll32.exe, you can locate the program file and delete it.

Alternatively, you can also use Microsoft’s Process Explorer utility to find which applications or services are using rundll32.exe. Here are the steps to follow:

Download process explorer utility from the Microsoft website
The program is available in a zip folder. Unzip the folder and click on process explorer.exe to run the program
In the Process Explorer window, click File
Next, click Show Details for All Processes. It will show all processes running on your Windows computer with details

How to ensure the rundll32.exe is not a virus?

Check the file’s location to determine whether it is a virus or no. As said earlier, the rundll32.exe is executed by the system and its default location is the system32 folder. If the rundll32.exe is located in any other place, there is a good chance it is a virus.

Here are the steps to find the location of the rundll32.exe program:

Open Task Manager and go to the Processes tab.

There may be more than one instance of rundll32.exe running on your computer. You need to find the file location of each one by the steps given below

Right-click on rundll32.exe in the processes list

Click Open File Location.

Windows OS will open the folder where the rundll32.exe is located.

If the folder is system32, there is no reason to worry. If the file location is some user folder, there is a probability your computer is infected with a virus. In that case, you need to update your antivirus and scan your PC to remove virus infection.

Keep your device drivers up-to-date

Is your computer running slow? Does it hang often> Are you repeatedly encountering issues and errors while working on your Windows 10 computer?

The most common cause of these problems is out-of-date device drivers. While you can update them manually, the process is time-consuming and requires a certain level of technical know-how. If you are lacking in either or don’t want to go through all the hoops entailed in the manual driver update process, use a reliable and advanced driver update software.

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Bluetooth driver issues in Windows 10 [Fixed]

By Susan C on September 10, 2021

Bluetooth drivers are essential for Bluetooth functionality in your laptop. If the drivers are missing, corrupt, or outdated, your computer will not be able to establish a Bluetooth connection with a device.

If you are unable to connect your Bluetooth device to your laptop, ensure the Bluetooth connectivity is enabled on both devices — the laptop and the device you are trying to connect wirelessly.

Here are the steps to enable Bluetooth functionality in Windows 10.

How to Enable Bluetooth in Windows 10?

Click the Windows icon on the left bottom corner of the screen. It will bring up Start Menu
Click Settings(cog wheel)
In the Settings window, click Devices
In the left panel of the Settings window, click Bluetooth and other devices
Make sure the Bluetooth toggle switch is at the On position

Now check whether your Bluetooth devices can connect to your laptop. If you are experiencing any problems with Bluetooth functionality, try the solutions given below.

Solution One – Run Bluetooth troubleshooter

Windows 10 comes with a troubleshooter utility that can diagnose a problem with devices and fix them. Many users were able to address the Bluetooth connectivity issue with the Bluetooth troubleshooter.

Here are the steps to follow.

Click the Windows icon on the left corner to bring up the Start menu
In Start Menu, click Settings
Click Update & Security
In the next window, click Troubleshoot
In the right-hand section, click Additional troubleshooter
In the next screen, click Bluetooth listed under Find and fix other problems

Click the Run the troubleshooter button
Wait for the troubleshooter to scan your system to find errors and fix them

After the Bluetooth troubleshooter has completed its scanning, try connecting your Bluetooth device and see if the problem is resolved.

Solution Two – Run SFC scan

Windows has an in-built System File Checker that checks the integrity of the system files and replaces corrupt versions of a file with good ones from the system cache. The Bluetooth functionality could be the result of a corrupt system file and an SFC scan might be able to fix the issue.

Here are the steps to follow.

Press Windows button + S simultaneously to bring up the search bar
In the search bar, type command prompt
In the search results, right-click the command prompt and select Run as administrator
In the command prompt window, type the following command and hit Enter on your keyboard.

sfc /scannow
If the operating system displays a User Account Control pop-up to confirm your actions, click Yes to allow the SFC tool to perform its operation.
Wait for the SFC scan to complete its operation.
Close the command prompt window and try connecting your Bluetooth device to your computer.

Solution Three – Make sure you have installed all essential Windows updates

There is a possibility the Bluetooth functionality issue is due to a bug in operating systems for which Microsoft has already provided a fix through an update. Hence, you need to ensure the Windows 10 operating system is up to date.

Here are the steps to follow.

Click the Windows icon to bring up the Start menu
Click Settings
In the Settings window, click Update and Security
In the next window, click Windows Update in the left column

In the right column, you can see if the computer has any pending updates. If you see any pending updates, download and install them

Check your computer’s Bluetooth functionality now. If you are still experiencing issues, it could be due to Bluetooth drivers.

Solution Four – Update Bluetooth drivers

There is a possibility your Windows 10 has outdated Bluetooth drivers. In that case, updating the Bluetooth driver to the latest version can help resolve the issue.

Here are the steps to follow.

Press Windows + X
Click Device Manager

In the Device Manager window, go to the Bluetooth section and expand it
Right-click on Bluetooth device and select Update driver
In the next window, click search automatically for drivers.

If Windows OS is not able to update the driver automatically, you need to manually download and install them to get back the Bluetooth functionality working again.

For Intel Bluetooth

Depending on your laptop/computer model, you might have an Intel Bluetooth adapter installed or a Bluetooth adapter from some other manufacturer. In addition to the general steps, we have given specific steps for updating Bluetooth driver from Intel website.

Solution Five – Download and update Bluetooth driver from device manufacturer website

An easy way to update your Bluetooth driver is through the device manufacturer’s website.

Visit the device manufacturer website
Select your device model and right Windows 10 operating system (32-bit or 64-bit)
On the next page, you will see the Downloads or Drivers section. Look for Bluetooth drivers in the list and download the latest one.
Install the Bluetooth drivers, restart your computer

Solution Six – Download and update Bluetooth driver from Intel website

To download the correct Bluetooth driver from Intel, you need to have detailed information about the Bluetooth device and the driver version installed. You will need this information to download the right Bluetooth driver from the Intel website.

Press Windows + X simultaneously on the screen
Click Device Manager
In the Device Manager, go to the Network Adapters section and expand it and look for Intel wireless adapter names like Intel Dual Band Wireless AC-8265. Note down the adapter name somewhere.

In the Device Manager window, go to the Bluetooth section and expand it
Double-click on Intel Wireless Bluetooth. It will open the Properties window

In the Intel Bluetooth properties window, click the Driver tab
Note down the Driver Version

After you have the Intel Bluetooth Adapter name and driver version number, you can go to the Intel website and download the latest Bluetooth driver for your Windows 10 PC.

Updating Drivers Automatically

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Bluetooth Drivers Download & Updates

Updating Drivers Automatically

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