Is your Logitech wireless mouse not working?

This is one issue you can easily fix on your own and in this post we will show you how to go about it. These solutions has helped other users resolve the same issue with their Logitech mouse (M325, M570, M705, M510, M185, etc.).

All of the solutions discussed here are something that an average Windows user can do themselves without any technical help. Of course, you don’t have to attempt all of them; instead, use them in the order they appear below until you are able to fix the issue.

Note: All of the solutions discussed in this post are for the Logitech mouse connecting via a USB receiver. These methods are not intended for the Logitech mouse connecting via Bluetooth. Therefore, before you start, ensure you are using a Logitech wireless USB mouse.

Check your Logitech wireless mouse connection

First things first, make sure the mouse power switch is not mistakenly turned off. Generally, the power switch is located either at the back or at the bottom of the Logitech wireless mouse.

Once you have made sure the power switch is turned on, try the solutions listed below.

Solution #1 – Remove the receiver and batteries for a few seconds

Before you try more complicated solutions, first remove the unifying receiver as well as the batteries for a few seconds (5 seconds or so). Many Logitech users were able to solve the issue using this simple method, so it’s worth giving it a try. When you remove and reinsert the device, it allows it to restart and gives the computer a chance to recognize it.

Logitech Drivers Download & Updates

Solution #2 – Uninstall and then reinstall mouse driver

In most cases, the mouse works automatically without you having to install the drivers manually. When you connect a wireless mouse for the first time, Windows installs the correct driver. However, the Logitech mouse driver, like any other piece of software, can develop issues. And that’s why uninstalling and reinstalling your Logitech wireless mouse driver can be a good idea if it has stopped working.

Here are the steps to follow:

• Press Win + R
• In the run dialog box, type devmgmt.msc and then press Enter
• In the device manager window, browse to Mice and other pointing devices (you can use the Tab key for this purpose) and then press Alt + right arrow to expand it (Pressing Alt + left arrow keys will close the selected category). Your Logitech mouse will be listed under this very category
• Browse to the Logitech mouse device using arrow keys and then press Shift + F10 This will open the context menu and then select Uninstall
• Reboot windows. Upon restart, Windows will automatically install the correct driver

Now check if the issue is fixed. If it isn’t, consider updating your mouse driver.

Solution #3 – Update the Logitech mouse driver

Outdated drivers can cause all sorts of issues. If your mouse driver is old or faulty, you can get an error. Logitech, like other hardware manufacturers, periodically releases driver updates, but manually updating a driver can be a time-consuming process.

Automatic driver update tools offer many benefits, the most important ones being:

• You can update device drivers automatically
• The software scans and updates all outdated or missing drivers at one go
• The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
• Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Solution #4 – Change the USB port

One of the reasons for the titled error is USB hub failing to provide sufficient power to your Logitech mouse. For this reason, we recommend you try connecting the unifying receiver via another USB port.

All you have to do is first unplug receiver from your USB port. Next, plug it back into a different USB port. Now check if the issue is fixed. If not, try another port and so forth until you have checked all your USB ports.

Solution #5 – Check receiver on a different computer

If the issue still persists, we can’t rule out the possibility of a faulty receiver. A defective or faulty receiver can result in the aforementioned error. The easiest way to check whether or not the receiver is faulty is by testing it on a different PC or laptop.

Here are the steps to follow:

• Open device manager on a different computer (You can check the steps shared in the solution 2)
• Locate and expand Mice and other pointing devices
• Now plug receiver into any of the USB ports
• In case the computer recognizes the receiver, below the Mice and other pointing devices you will see a new HD-compliant mouse. This, in turn, means there is no problem with the receiver. You can now go to Solution 6

In case there is no new category displayed under Mice and other pointing devices category, what it means is that the computer can’t recognize the receiver. In other words, the receiver is probably broken and therefore you would need to replace it.

Solution #6 – Replace batteries

If there’s a problem with the batteries, the wireless mouse will not function properly or at all. First, remove the batteries and re-insert them. If this doesn’t work, use new batteries.