Is your Logitech wireless mouse not working?
If so, don’t worry too much. This is one issue you can easily fix on your own — and in this post we will show you how to go about it. These solutions has helped other users resolve the titled issue with their Logitech mouse (M325, M570, M705, M510, M185, etc.) and we are sure at least one of them will work for you as well.
All of the solutions discussed here are something that an average Windows user can do themselves without any technical help. Of course, you don’t have to attempt all of them; instead, use them in the order they appear below until you are able to fix the issue.
Sounds good, eh? Let’s get this show on the road, then.
Note: All of the solutions discussed in this post are for the Logitech mouse connecting via a USB receiver. These methods are not intended for the Logitech mouse connecting via Bluetooth. Therefore, before you start, ensure you are using a Logitech wireless USB mouse.
Before we get started
First things first, make sure the mouse power switch is not mistakenly turned off. Because if it is, you won’t be able to connect the mouse. As a result, it won’t work, no matter what you do else. Generally, the power switch is located either at the back or at the bottom of the Logitech wireless mouse.
Once you have made sure the power switch is turned on, try the below-listed solutions one by one.
Solution #1 – Remove the receiver and batteries for a few seconds
Before you try more complicated solutions, first remove the unifying receiver as well as the batteries for a few seconds (5 seconds or so). Many Logitech users were able to solve the issue using this simple method, so there’s no harm in giving it a try. When you remove and re-inert the device, it allows it to restart and gives the computer a chance to recognize it.
Solution #2 – Uninstall and then reinstall mouse driver
In most cases, the mouse works automatically without you having to install the drivers manually. When you connect a wireless mouse for the first time, Windows installs the correct driver. All the same, mouse driver, like any other piece of software, can develop issues. And that’s why uninstalling and reinstalling your Logitech wireless mouse is such a good idea if it has stopped working.
Here are the steps to follow:
- Press Win + R
- In the run dialog box, type devmgmt.msc and then press Enter
- In the device manager window, browse to Mice and other pointing devices (you can use the Tab key for this purpose) and then press Alt + right arrow to expand it (Pressing Alt + left arrow keys will close the selected category). Your Logitech mouse will be listed under this very category
- Browse to the Logitech mouse device using arrow keys and then press Shift + F10 This will open the context menu and then select Uninstall
- Reboot windows. Upon restart, Windows will automatically install the correct driver
Now check if the issue is fixed. If it isn’t, consider updating your mouse driver.
Solution #3 – Update the mouse driver
Outdated drivers can cause all sorts of issues. If your mouse driver is old or faulty, you get the aforementioned error. Logitech, like other hardware manufacturers, periodically releases driver updates, although manually updating a driver is a time-consuming process. If you don’t want to jump through a lot of hoops to update your mouse driver, we recommend you use DriverDownloader.
It is an advanced driver update tool that will update your Logitech mouse driver and other outdated device drivers in less than two minutes. Since DriverDownloder comes with a no-questions-asked 30-day money-back guarantee, there’s no reason why you shouldn’t give it a try.
Here’s the link to download DriverDownloader
Solution #4 – Change the USB port
One of the reasons for the titled error is USB hub failing to provide sufficient power to your Logitech mouse. For this reason, we recommend you try connecting the unifying receiver via another USB port.
All you have to do is first unplug receiver from your USB port. Next, plug it back into a different USB port. Now check if the issue is fixed. If not, try another port and so forth until you have checked all your USB ports.
Solution #5 – Check receiver on a different computer
If the issue still persists, we can’t rule out the possibility of a faulty receiver. A defective or faulty receiver can result in the aforementioned error. The easiest way to check whether or not the receiver is faulty is by testing it on a different PC or laptop.
Here are the steps to follow:
- Open device manager on a different computer (You can check the steps shared in the solution 2)
- Locate and expand Mice and other pointing devices
- Now plug receiver into any of the USB ports
- In case the computer recognizes the receiver, below the Mice and other pointing devices you will see a new HD-compliant mouse. This, in turn, means there is no problem with the receiver. You can now go to Solution 6
In case there is no new category displayed under Mice and other pointing devices category, what it means is that the computer can’t recognize the receiver. In other words, the receiver is probably broken and consequently you would need to replace it.
Solution #6 – Replace batteries
If there’s some problem with the batteries, the wireless mouse will not function properly or at all. First, remove the batteries and re-insert them. If this doesn’t work, get a new pair of batteries.
Solution #7 – Try using the mouse on a different computer
It’s possible that you are getting the error because the mouse is dead. To check whether that’s the case or not, use it on another device. If the mouse doesn’t work on a new machine as well, you will need to replace it.