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Why is my Laptop battery not charging?

Many people spend money unnecessarily replacing laptop batteries when they may have fixed the issue with a simple battery reset or a Drivers update. If you are having problems charging your laptop battery, then reading this post may save you a lot of time, money and frustration!

Batteries do have a finite lifespan (600-1000 charges/ discharges or about 2 years depending on intensity of use) and they can be very expensive to replace, so before throwing out that battery (in an environmentally-appropriate manner of course!), ensure that it has actually reached the end of its life and there isn’t some other problem preventing it from charging.

Fix 1: Battery Reset

To reset your laptop battery you will need to run the battery down completely. Make sure all work is saved as you will run the battery down until the system shuts off. When this happens you should plug in the power cable but DO NOT turn back on the laptop. Wait until you are confident the battery is back to a full charge again and then turn on your laptop.

If this method does not fix your recharging issue then you can try to fix or update your laptop battery drivers by uninstalling and reinstalling them (make sure to create a ‘restore point’ in System Restore before manually updating Drivers files). You can use a Driver Update Tool to keep all your Drivers up-to-date if you prefer not to attempt this manually.

Fix 2: Update Drivers

You will need to uninstall and reinstall the relevant device drivers via the Device Manager.

– Select Start > (right-click) My Computer > Properties

– Select the Hardware tab

– Select the Device Manager Button

– Under Batteries right-click “Microsoft ACPI-Compliant Control Method Battery” and click Uninstall

Your battery should no longer be visible in the Batteries list. To reinstall it you will need to:

– Select Action menu

– Select Scan for hardware changes

– Your driver should be listed again

You can use a Driver Update Tool to automatically update your Drivers if you are unsure of which ones you require. Driver errors can also occur when the Driver is outdated. For this reason it is necessary to regularly update your Drivers. The easiest way to do this is by using an advanced and reliable Driver update tool.

 

Test your battery now and if there is still a problem charging, then it may have just reached the end of its’ days and it is time to part company!

With over 10 years' experience in the Device Drivers and Computer Software Industry, Lee has a wealth of information to share with you in his regular blog posts....

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81 comments… add one

  • All of these suggestions have helped me out so much. Laptop not charging has been a big problem for me. At first I thought I would have needed a brand new laptop charger, but after reading this and trying it, I seemed to find out my problem. I just needed to update my drivers and now my battery is working as good as new! Thank you so much!

    Reply
  • Thank you SO MUCH. Have had constant problem using laptop-could not use it unless plugged into charger. You have saved me £30 + for new battery. It’s great being mobile again!!!!
    Kind Regards
    Julie

    Reply
  • thank you very much for dc knolwagde it saves me alot of money and time, it even help my clients when they bring their laptop i use to advice them that they must just change the battery, but now i do this process n charge them money. lol

    Reply
  • I have purchased lapcare battery for my acer 4736z. Initially I was using original acer laptop battery but now I am using battery from other manufacturer. I am facing problem in charging again once disconnected. I need to restart my laptop for connecting my charger to battery and charging it. Please let me know if only upgrading driver will solve the purpose or any other suggestion..

    Reply
  • my laptop battery not charging 100%,when it became 80% charge it showing not charging.
    my laptop name sony vaio
    if any one know then mail me or call me on +91 8951436660

    Reply
    • SAME ISSUE HERE. AFTER 8O% ITS NOT CHARGING, I ALSO OWN VAIO..

      WHAT IS THE SOLUTION

      Reply
  • thanx sir

    Reply
  • My battery will not charge and my computer will not turn on with out it even when my lap top is plugged in. I turn it off overnite,giving it enough time to recharge and when i turn on it lasts @30 seconds then shuts down. Do I need a new battry or a new laptop?

    Reply
    • Actually its my screen not turning on ??????????

      Reply
      • Hi Robin – is the light on the ac adapter showing? Can you try another adapter to see if that is the problem? (go to local PC repair shop and they should let you try it out)

        Reply
    • pls help me out.

      Reply
  • Hi Robin – so the laptop will not start even when plugged in to the mains? The first thing I would do is check the AC cable to make sure that was working. If that was faulty, the laptop may not have been getting any charge – do you have one you can borrow to rule this out? Some laptop connectors have a light to show if they are charging (on the actual cable). Please provide more details on the laptop type and age…

    Reply
    • Hi I have an HP Pavilion dv7 and the battery is good i put it in another laptop to charger it. I have also replaced the ac adapter in the dv7 and it still won’t charge. I tried uninstalling and reinstalling the driver it didn’t work either. If u can get back with me it would be appreciated.

      Reply
      • Hi Curtis – does the battery appear to be charging when plugged in or is there any error message? Try this:

        – turn laptop off
        – unplug the AC power and remove the battery
        – then reconnect the AC power and turn laptop on again
        – when boot is finished do a standard shut down of the laptop
        – unplug the AC power and replace the battery, then reconnect the AC power
        – when you turn the laptop back on and reboot the battery should charge again as normal

        Please give us feedback if this works for you

        Reply
        • Hi there is no error when it is plugged in and it doesn’t show it’s charging. I try taking the battery out and plugging the a.c. adapter in then turning it on the computer it doesn’t come on.

          Reply
          • Did you try a Drives Scan? Does the report show the same HP Drivers you tried re-installing?

        • I am amazed I did follow instruction and wow now charging thank you

          Reply
        • Awesome,
          Tips Worked for me.
          Life saver, thanks a lot!!!!!
          Charging super fine.

          May i know the reason behind the situation i had faced and like how charging removing battery and recharging fixed it??
          please write me back.

          Reply
  • thank you for your valuable article, my laptop’s battery is is charging now.
    lots of thanks

    Reply
  • Hi everyone

    I tried all of these steps, but nothing seems to working.
    It remains in 49% charge from over 2 hours.
    Windows 7 is my primary OS and Ubuntu 12.04 is secondary.
    It is not charging in win 7 from 46% of charge. So, I tested it in Ubuntu and there was no problem in charging.
    So, after a little while, I switched back to window and same problem

    Any help would be greatly appreciated.
    My laptop is Lenovo G570

    thanks

    Reply
  • thnkuuuUUuu y0u & <3…….

    Reply
  • You saved my live! 😀

    Reply
  • thanks so much for your advice infancy it help me so much

    Reply
  • I uninstalled the driver as indicated and now the screen turned blue all the way and windows will not load! Suggestions

    Reply
  • Hi Nuria – can you go through what you did before this happened? Did you create a ‘restore point’ as suggested in the article?

    Reply
  • Hi I have just bought a brand new replacement battery for my HP Mini which is more powerful than the original battery, However, it is not charging. I went to Control Panel and clicked on Update driver but it is still not charging. Is it possible to install a new driver for this more powerful battery or do I need to replace it with the same power as the original. Thank you. Marie

    Reply
  • Hi! I hve almost the same problem. I’m using a proline,it does not charge while I’m using it, bt when its turned off its charging up2 100% bt the LED lights are nt blinking to show that its charging. What can I do to fix this

    Reply
  • I used this method three times now where it from plugged in not charging to charging after I uninstalled driver then it was re-installed. But It will work until it gets to 99% charging then when it gets there it says the same thing goes from charging to plugged in not charging. I’m assuming I need a new battery. Ugh. However I did find my computer still works plugged in so will have to use this method until I have money for a battery.

    Reply
  • THANK U for helping people to not buy charger

    Reply
  • hi my laptop is is not charging.my ac adpter is new and battery is new if i pluged in the light is gloving but not charging

    Reply
    • is the charging icon appearing? What laptop and operating system are you using?

      Reply
  • Hello
    after installing auto power on and shutdown my laptop lenovo turn on automatically even when i have deactivated the schedule and I have even uninstalled the program but still some times I see it is on.My laptop version is lenovo Z5070.What should I do?

    Reply
  • Hi Sayah, as this is third party software it can be difficult to say exactly what the problem is but it sounds like it is not getting uninstalled fully. Did you uninstall via the control panel or just delete the program folder? What OS are you running?

    Reply
  • Hi I have tried all the steps but still the charging shows 85% any advice.

    Reply
  • How old is your battery? It may be just that it has started to deplete as there are a finite number of charges in any laptop battery …

    Reply
  • sir,
    i have a dell vostro 1320 laptop.
    till now i was using original battery but it shows plugged in but not charging.
    to sort this i buyed a new compatible battery but the problem remains same.
    i have tried the method listed in your blog.but it dosent work..
    what should i do??

    Reply
    • ok – you need to rule out the power adapter as the problem – have you used different cockets/ power outlets to test? Do you have access to a second power cord that you can use to test if this is the problem?

      Reply
      • Hi
        I have the same problem my laptop won’t open cuz my charger isn’t well…. Charging so I have a hp pavilion blue laptop and I tried to get the ax adaptor on and off its not working tried to take out the battery and put it again it’s not charging should I buy a new charger help!!!!

        Reply
        • Hi Sara – is the laptop working ok when plugged in? Just the battery not charging? are there any lights on the ac adapter to show it is trying to charge? Does the laptop feel hot?

          Reply
          • No it doesn’t work while plugged in the wire of the battery is not charging and there aren’t lights on the ac adaptor but there is on her laptop and no the laptop doesn’t feel hot

  • Sir, my laptop says plugged not charging ad the battery level is stuck at 79%. When the AC adapter is unplugged the pc blacks out I.e. It is only running on AC and fails to boot on battery alone. My pc is Lenovo x230, intel i5, 64bit running windows 8 pro. I have already trying using other AC adapters but nothing. The machine was initially able to charge but just stopped suddenly. The battery and AC are both original lenovo x230 accessories. Please help!

    Reply
    • have you tried the 2 fixes above? How old is the battery/ laptop?

      Reply
    • Yes I have tried both fixes but still wasn’t able to resolve the problem. My battery and laptop are about a year old. The battery was lasting over 7 hours, so am wondering if such a powerful battery could just die overnight. I don’t know what to do next, help!

      Reply
      • Its impossible to do fix 1 because the computer is unable to run on battery alone, and unable to charge nor discharge

        Reply
  • Its impossible to do fix 1 because the computer is unable to run on battery alone, and unable to charge nor discharge

    Reply
  • Hi Bryce – how old is the battery? Before the problem, did you leave your laptop plugged into the mains even when fully charged? Have you checked your battery settings? If set to maximum performance then try to select ‘energy saver’

    Reply
    • The battery is a about a year old. Sometimes I did leave it plugged in depending on the intensity of what I was using it for at the time. I tried your recommendations but the laptop condition is the same.

      Reply
  • I have a sony vaio laptop. I know the battery is almost drained i’ve had it for many years (8 years) and it’s still the same original battery. I bought a new ac adapter a few months ago. It was working fine but last week it kept blinking (the little green light that lets you know it’s on). The light stays on on the ac adapter when I turn the laptop on. As soon as windows starts loading the ac adapter light starts blinking and it shuts my laptop off. Once the computer is out the light is solid again. Do I need to replace the ac adapter, the battery and/or the power jack? Will greatly appreciate your help! Thanks in advance!

    Reply
  • I cannot uninstall Microsoft acpi-compliant control method battery. It always asks to reboot for effect. how can i fix this problem? windows 7 home edition 32 bit toshiba l500

    Reply
  • what happens when you reboot – does it show again as before?

    Reply
  • Hey I have an asus s500c and my laptop died about a week ago finally bought a new charger but when I plug it in it doesn’t show a light that it is being charged or anything so it won’t turn on at all any tips or suggestions??

    Reply
  • Do you mean no lights from the charger or the laptop?

    Reply
    • From the laptop the laptop itself heats up like it’s charging but it won’t turn on or anything I don’t have any indication that it’s actually charging

      Reply
  • do you have access to an external monitor to check if the monitor is possibly the problem?

    Reply
  • I have hp laptop g2 and the problem is that in battery option it is showing pllugedin but not charging i have applied method 2 but it is of no use kindly help me

    Reply
  • is this a recent problem? have you changed anything recently?

    Reply
  • Hi Sir, I have Sony Vaio E-series VPCEA45FG,purchased this laptop almost 4 years back i.e.2011. Since till 2014 the Battery was fine as i normally prefer to use PC instead. For Almost 1 month i had not touched laptop and after this long time i switched back on laptop it shows green power light and after couples of minutes it showing red light in flash and suddenly laptop don’t even start when when i have plug into the charging,went sony centre motherboard dead got repaired but battery not got charging thereafter. I have changed brand new battery thought previously may be dead.But new one also got stuck. When I charge it showing charging for quite few seconds after stops at 0%charging for unlimited time(tested charging time 22hrs not reaching 1% even.) Vaio care(software) says the battery health status EXCELLENT for both new and old batteries.Don’t know what’s the problem. I have gone to Device Manager also uninstalled Microsoft ACPI Compliant Control Method Battery and Re-installed,updated also.None helped.I have Windows 10 installed recently but problem occur even in Windows 7.Please Help me with this. Thank you in advance.

    Reply
    • Hi Raj – can you get a hold of another av adapter to see if that is the problem? If you don’t know anyone with one your nearest Sony shop should let you try one out

      Reply
  • hello my laptop battery is not working therefore the laptop time is wrong etc im using the laptop by the electric will having no battery stop me from printing things out

    Reply
    • Hi Linda – the time should be correct anyway and the battery problem shouldn’t impact this. Did you just start having battery problems recently? Have you any battery time at all and how old is it? The printing should work just fine as should all other functions whether on battery or mains power

      Reply
  • I have purchased lenovoG500s about an year ago. but not used so much even then battery is not working. PC gets switch off immediately. plz suggest me or the shopkeeper has cheated me.

    Reply
  • Hi Suman – does it work ok when plugged in? What % is the batter showing after being plugged in a for a few hours? Does it increase?

    Reply
  • Hi Lee,
    My laptop was working fine until recently, Then just before a week or so it started getting stuck on the first usage of the day. After giving a restart it was running fine. But suddenly yesterday, my laptop did not turn up. I plugged in and it turned on. It showed “11% available (plugged in but not charging)”. And when I removed the power cord, it blacked out. Today also i am facing the same problem. But it is showing “0% available (plugged in but not charging)”. The Led light is showing up. It is orange when i turn my lappie on, then after 5 secs it turns white and when i start using the system, it is still white but blinking.
    Mine is a 10 month old HP laptop. I use it daily for 7-8 hrs and I do charge it while in use.

    Reply
  • Hello,

    I am having a similar issue. My battery is not charging when plugged in. I have replace the battery, and it still will not charge. The laptop works just fine from AC only. I have uninstalled and reinstalled the Battery driver, but it still is not working. Currently, the batter is plugged in, but there is an red \X\ on the battery icon which indicates that a battery is not plugged in, but when I click on the battery icon it says plugged in and charging.

    Please assist.

    Reply
    • Hi EveM – when you replaced the battery was the ‘x’ icon showing from the start?

      Can you try:
      – Remove the battery
      – Plug in the AC power and turn laptop on
      – Turn off laptop
      – Insert the battery, making sure it is clicking exactly into place
      – Reboot

      Reply
  • Hi Ganesh – have you tried another power cord to see if that has been damaged in some way?

    Reply
  • Hi,
    I also faced the same issue on Windows8 on Lenovo G50-30 laptop – “Plugged in,but not charging”. It was solved by following the below steps :-
    1) Click on the upper arrow button , available on Task bar at bottom of the desktop.
    2) Click on “Energy Manager” option
    3) Then select “Settings”option and make sure that “Conservation Mode” option is set as “OFF”.
    On following the above steps, the issue is resolved now.

    Reply
  • Can u help me please I have a problem tha my laptop is a hp windows 8 and my laptop said that is plog in not chargin and win I disconect the cable from my laptop it torn off like is not chargin help me pls

    Reply
  • How old is the battery? You can run a battery test on HP laptops by doing the following:
    1. power laptop off and power back on (ensuring laptop is plugged in)
    2. When HP logo appears on startup press the ‘esc’ key
    3. Select F2 on the startup menu to go to System Diagnostics
    4. Choose ‘Battery Test’
    5. Click ‘Start Battery Test’ when prompted

    Reply
    • Y buy it in 2013 like 3 year I dit the test to the battery and it tell that the battery is functioning correctly bout is telling me tgat it needs to be calibrated can u help me pls

      Reply
      • do you keep the laptop plugged into the mains even when fully charged?

        Reply
  • my battery is not charge plugged what s the proplem

    Reply
  • Hello, my laptop is Dell Inspiron 15 5000 Series and my mother noticed a continuous flashing of a red and white LED light. My laptop was already plugged in, then when I point over to the battery symbol, it says it’s at “91% plugged in, not charging” then I when I unplug it, after some seconds, my laptop shuts off and says that the battery is critically low then I checked the Dell Power Manager and it says that the Battery Health is “error”. Then “Your battery no longer operates and it needs to be replaced.” I’m 16 years old and I tried to do what the steps says but doesn’t work. Still the same problem. I really don’t want to believe that my laptop battery is not working already because my laptop hasn’t been with me for even 4 months yet.

    Reply
    • Oh, and my laptop is in Windows 10 already.

      Reply
      • Have you tried running a drivers scan to see if maybe the drivers need to be updated?

        Reply
  • I’m having a similar problem. When I plug in my charger it says “plugged in, charging” and my charging LED light is lit up on my laptop. However the percentage will not go up and it does not seem to be charging. I installed Battery Bar and it shows charging rate at 0.
    Could this possibly be a windows update issue (just installed a bunch) or maybe a driver. I have tried uninstalling and reinstalling battery driver, with no luck. Charging bar only moves for a few seconds. Any ideas?
    Acer Aspire One, about 3 years old

    Reply
  • Hello,
    I have recently replaced my laptop battery (dell Inspiron N5010). it does charge with charger.but at 58% the charging stopped. I tried every steps above but still has the same problem. Some months ago I had upgrade Bios which was available on dell website. Does it has anything to do with it Bios upgrade or its just a unknown bug ?

    Reply
    • I have come across issues in the past where battery problems are linked to BIOS update. I would speak to Dell support and get a replacement battery if necessary as it should still be under guarantee

      Reply
  • were there any problems with the battery leading up to this? How long were you getting from a full charge and how old is the battery?

    Reply
  • sir,my sony vaio e series doesnot charge when plugged.powercord &adapter are fine.led indications are also dead.this issue arise when i opened my lap after 4 days remain used.i closed it with 100% 4 days ago…pls help me out

    Reply
    • Do you have access to another powercord you could use to test if this is the issue? Your local PC/ Sony shop may oblige?

      Reply

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