Is your Dell laptop not charging even when you have plugged in the AC adapter?
If yes, you are not alone.
This is a pretty common issue, though that doesn’t make it any less frustrating.
What happens is that the laptop’s battery indicator states that the laptop is not charging even though an AC adapter is duly connected to it.
So what’s the solution? Well, there are several ways in which you can fix this error once and for all. So let’s get going.
Solution 1 – Reconnect the AC adapter as well as the battery
We’ll start with the simplest fix. This involves reconnecting the AC adapter as well as the battery.
Here’s how you can do the same.
- Shut down your laptop
- Now unplug your AC adapter as well as the battery
- Now press and hold your laptop’s power button for about 20 sec to ensure any residual power is released
- Reconnect your battery as well as the AC adapter to the laptop
- Turn your laptop on to check if the issue is resolved
Solution 2 – Plug the laptop to wall socket
Are you using a surge protector? Well, sometimes it can affect the way an adapter functions. So, power off your laptop and directly connect the AC adapter to a nearby wall socket. Power on the laptop and check if the issue is fixed.
Solution 3 – Use some other AC adapter
The possibility of something being wrong with your AC adapter cannot be ruled out. Therefore, test with some other AC adapter and see if that can charge the battery. If yes, you can safely conclude your AC adapter is the culprit. If the problem persists, move on to the solution four.
Solution 4 – Reinstall battery driver
Did you know that problems with your battery driver can lead to all sorts of issue, including the titled one?
Thankfully, updating the battery driver is easy-peasy, especially if you use a driver update tool. While you can update drivers manually, that’s hardly the best route because it is time consuming and requires technical know-how.
Anyway, we have listed both the methods here. You can pick the one that suits you better.
Manually updating the battery driver
Here are the steps to follow:
- Press Windows logo key + R together to bring up the Run command
- In Run command, type devmgmt.msc and click OK
- In the Device Manager, click Batteries
- Now right-click Microsoft ACPI-Compliant Control Method Battery. Then click Uninstall
- Click Uninstall to confirm your action
- Now click Action and choose Scan for hardware changes
- Choose Batteries and right-click Microsoft ACPI-Compliant Control Method Battery. Now select Update Driver Software
- In the window that opens, select this option: Search automatically for updated driver software
Once Windows is finished updating the battery driver, restart the computer. Now check if the issue is resolved.
Updating Battery Driver Automatically
When you use a driver update software, you don’t have to perform these lengthy steps. All you ever need to do is click a button.
We recommend you use DriverDownloader — because it’s easy to use and very accurate.
Also, DriverDownloader comes with a 30-day money-back guarantee, so you can try it out without any problem. Further all registered users enjoy excellent customer support, available round the clock.
Here are the steps to download, install, run and register driver software.
Click the link below to download DriverDownloader .
Click Run or Save
Depending on your browser, you’ll either see message in a dialog box or a pop-up window on your screen.
If you click ‘Run’, simply go to the next step.
If you click ‘Save’, browse to the ‘download’ folder on your pc or to the location where you’ve have saved the executable file and double-click driverdownlaoder.exe to launch it.
Just click the ‘Install’ button and follow on-screen prompts to complete the installation process, which shouldn’t take more than a minute or two.
This is the last step. To get automatic driver updates, register DriverDownloader.
Solution 5 – Update the BIOS
BIOS stands for Basic Input Output System. It has the responsibility of managing the connection between the Windows operating system and the hardware devices installed in the laptop.
At times, BIOS settings become faulty and that in turn can prevent the battery from charging.
Before you update BIOS, remember two things:
- Always make a backup before updating BIOS. If you are not confident, it’s better to seek professional help. A mistake can lead to data loss or render your computer unusable.
- Make sure you have enough laptop power.
Visit the Dell official site and find the support page relevant to the laptop you are using. Once you have found it, download the latest BIOS update and then install it.