Windows 10 users often complain about display issues after upgrading to Windows 10. If you have an NVIDIA Graphics Chip installed and you are seeing some errors, then these solutions might help you to resolve the issue.
Error message – “NVIDIA Installer failed”
This is a common issue reported by many users following an upgrade to Windows 10. When you upgrade to Windows 10, the Windows update tries to download and install graphics drivers in the background. Sometimes this process takes 5-10 minutes or even longer. If you try installing NVIDIA Graphics Drivers immediately, you will most likely get an error which says NVIDIA installer failed.
Solution 1 to NVIDIA installer failed issue
To resolve this issue, let the Windows 10 system sit idle for 15-20 minutes to ensure the Windows Update has completed the downloading and installation processes. After waiting for 15-20 minutes, reboot the system. Once the system is up again, install the NVIDIA Driver by following the steps set out below:
- In the Installation options screen, select Custom
- Click Next
- On the next screen, check the box “Perform a clean installation”
- Click Next
- Follow on-screen instructions to complete the installation
- Reboot the system
If the drivers are not successfully installed, try Solution 2 below.
Solution 2 to NVIDIA installer failed issue
Turn off your antivirus and firewall
Some antivirus tools are known to block files during the NVIDIA Driver installation. Some Comodo antivirus users have reported NVIDIA Driver failed issues. If you are running any firewall and antivirus software, turn it off before starting the installation process.
Turn off the antivirus program and also kill the remaining processes related to them. You can do this by killing the antivirus processes in the Task Manager. Follow the steps below to turn off antivirus and firewall temporarily:
- Press Ctrl+Alt+Delete
- Click Task Manager
- Go to the Processes tab
- Look for any processes related to antivirus and kill each of them – Click on each process and select End Task to kill the process
- Reboot your PC
- Try installing the NVIDIA Driver. Select Custom and check the box “Perform clean installation” during installation
If you get the NVIDIA installation error again, follow the steps given in Solution 3
Solution 3 to NVIDIA installer failed issue
- Go to Task Manager
- Go to the Processes tab to end any NVIDIA processes
- You also need to delete some NVIDIA installation related files
- To delete any NVIDIA related files, you need to log in as administrator
- Delete the following files from the C: drive
- C:\Windows\System32\DriverStore\FileRepository\nv_lh file
- C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf file
- C:\Windows\System32\DriverStore\FileRepository\nvoclock file
- C:\Program Files (x86)\NVIDIA Corporation\
- C:\Program Files\NVIDIA Corporation\
- After deleting the NVIDIA files, reboot the system and try installing the NVIDIA Drivers again
If none of the above solutions work, you may need to reinstall windows. You can also try using a Driver Update Tool such as Driver Downloader.