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Troubleshooting EPSON printer problems in Windows 10

By lisak on May 10, 2016

Epson has released a list of devices compatible with Windows 10 and the company has also released compatible Epson drivers for different printer models.  However, some users have complained of experiencing problems with their Epson device, even when the model appears in the list of compatible devices on the Epson website.

Here we take a look at some common Epson printer problems in Windows 10 and solutions to these problems.

Problem 1 – Printer driver does not install when I connect the printer to Windows 10 system

Solution – To fix this Epson Drivers issue, do the following

  1. Ensure the printer is on and connected to the Windows 10 system
  2. Switch on your Windows 10 system
  3. Right-click on Start Menu
  4. Select Control Panel
  5. Select Hardware and Sound -> Devices and Printers
  6. If you do not see your printer listed, select “Add a printer”
  7. If your printer model does not appear in the “Add a Printer” list, select “The printer that I want isn’t listed”
  8. Click “Add a local printer or network with manual settings”
  9. Click Next
  10. Follow the on-screen instructions to install the printer

Problem 2 – The Epson software is missing after Windows 10 upgrade

 Solution – The Windows 10 upgrade might have uninstalled your Epson Software. To resolve the issue, do the following

  1. Go to the Epson website for your region and go to the main Epson Support page
  2. Select your product category
  3. Select your Epson product
  4. Select Drivers & Downloads -> Drivers and Utilities Combo Package -> Download Now
  5. Click on the downloaded file and follow the on-screen instructions to install the Epson software

Problem 3 – Wireless printer does not work after upgrading to Windows 10

Fix issue with Epson Wireless printer in Windows 10

The first thing you need to do is go to the Epson website and download compatible drivers for your Epson wireless printer. Download and install the Epson printer driver and see if the issue is resolved. If the issue persists, do the following.

Some antivirus programs do not work well with Windows 10. We suggest you uninstall any third party antivirus software you are using and use Windows Defender that is built-in to Windows 10. Here are the steps to activate Windows Defender:

  1. In the search bar, type Windows Defender
  2. Select Windows Defender from the list of results

Problem 4- Epson printer does not work when connected through USB connection

Fix problem with Epson printer and USB connection – To fix the issue, do the following

  1. Right-click on the Windows icon on the task bar
  2. Click Control Panel
  3. Go to Devices and Printers
  4. Right-click on your printer
  5. Click on Printer properties
  6. Click Ports
  7. Change from LPT1 to USB 001

Feel free to post below if you have any solutions or issues relating to Epson Printers in Windows 10.

How to get Epson printer online?

Filed Under: PC Fix Tips Tagged With: epson, printer, Windows 10

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