Below are some common issues related to Epson printers and scanners and some easy troubleshooting steps to help resolve these issues.

Problem 1: Windows 8 is not installing printer driver after connecting printer

If your Windows 8 machine is not detecting and installing the Epson Printer Driver automatically, then you need to install the printer manually following the steps set out below.

1. Switch on the Epson printer and connect it to the Windows 8 system
2. Switch on your PC
3. Go to Desktop
4. Right-click on the Start button and click Control Panel
5. Click Hardware & Sound
6. In the Hardware & Sound window, click Devices and Printers
7. Click Add a Printer
8. If your printer model does not appear in the list, select “The printer that I want isn’t listed”
9. In next window, select Add a local printer or network with manual settings
10. Click Next and follow the on-screen instructions to install the printer

Problem 2: Don’t have Windows 8 Driver for Printer and unable to install Windows 7 Printer Driver in compatibility mode

It is quite common for Windows compatibility assistant to appear when you try to install Windows 7 Drivers for your printer. You need to follow the steps set out below to install Windows 7 Printer Drivers in compatibility mode.

1. Right-click on the Driver executable (.exe) file
2. Select Properties
3. Go to the Compatibility tab
4. Under compatibility mode, select Windows 7 from the drop-down list
5. Click Apply > OK
6. Follow the on-screen instructions to install the Printer Driver in compatibility mode
7. Restart your PC

Problem 3:  Windows 8 is using in-box driver. How to update Printer Driver for old Epson printer?

Sometimes the in-box driver in windows prevents you from using all functionality and features of your Epson Printer. To overcome this problem, you can install the Windows 7 Driver until Epson releases the Windows 8 Driver for your printer model

1. Go to the Epson printer manufacturer website and download Windows 7 Driver for the old Epson printer model you have
2. When you try to install Windows 7 Drivers, the Program Compatibility Assistant dialog pops up
3. Click Run the program without getting help
4. Follow on-screen instructions to install the Printer Drivers

You can periodically check the Epson website for the latest Drivers for Windows 8 and install them. Alternatively, you can use a  reliable driver update tool, which will download the latest Epson printer driver for Windows 8 as soon as the manufacturer releases them. It will also keep these and your other device Drivers up to date so it is one less thing to worry about.