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Computer Randomly Restarts problem

By Susan C on July 4, 2018

Computer Randomly Restarts problem

Does your computer randomly restart without any error?

If yes, there could be some underlying problem that might be causing the issue. It is important that you investigate the issue and resolve it, because otherwise over time it might turn into something serious.

In this post, we have discussed few solutions that could resolve your problem.

error image

If your computer restarts randomly often, it could hamper your productivity. Many a time Windows restarts after a Blue Screen of death, and that’s understandable and not a cause of worry. However, it your computer restarts without any obvious cause, you must look into the matter without any delay.

In this post, we have provided you with four solutions that could resolve the computer random restart issue.

You need not try all solutions given in this post. The best approach is to start with the first solution. If it doesn’t work for you, try the next solution and so on until the problem is resolved.

So, Let’s get started.

Solution One – Disable automatically restart feature

The Windows operating system has an inbuilt restart system where the operating system restarts in case of hardware failure or any other severe cause. There is a possibility this feature might be causing the random computer restart. The simple solution to this problem is disabling the automatic restart feature. Here are the steps to follow.

  • Type this in Cortana search box
this pc
  • Right-click This PC from the list of search results and click Properties
  • In the next window, click Advanced system settings
adv settings
  • In the System properties window, click Settings under Startup and Recovery
  • Under System failure section, uncheck Automatically restart and then click OK
uncheck auto restart
  • Close all windows and work for a computer for a while to see if the computer restarts randomly. if the random restart problem is not resolved, try next solution

Solution Two – Change the advanced power settings

Windows has inbuilt power policy settings that allow device manufacturers and software developers to extend the power policy model to their applications and hardware. There is a possibility wrong power policy setting is the reason behind random computer restarts.

To resolve the issue and also get rid of your doubts, make a few changes to the advanced power settings and see if it helps in getting rid of the problem. Here are the steps to follow.

  • Type power options in the Cortana search box
power option
  • Click Edit Power Plan
  • Click Change advanced power settings.
adv power settings
  • In the Power Options window, make sure the Balanced plan is selected
crs-balanced
  • Scroll down to Process Power Management option and expand it
  • Go to Minimum processor state and expand it
min processor state
  • Select 5% as the Setting for both options (On battery and Plugged in)
5%
  • Click Apply followed by OK
  • Close all windows and work on the computer for some time. if the computer randomly reboots, try next solution.

Solution Three – Update Drivers

Outdated drivers can cause PC performance issues and other problems. It is quite possible that your computer is randomly restarting because of some driver related problems.

That’s why it is important you scan your computer using a reliable driver update tool and update outdated device drivers.

Automatic driver update tools offer many benefits, the most important ones being:

  • You can update device drivers automatically
  • The software scans and updates all outdated or missing drivers at one go
  • The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
  • Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Solution Four – Check Power issue

Many users have reported power issue could be the reason behind random computer restarts. The problem could be in the power cables supplying power to the motherboard, hard drive or the power supply unit might have gone bad.

The solution to this problem is getting a new or working power supply unit and use it as a replacement. Try using the computer for some time to see if the issue is resolved. If the computer works well after replacing the power supply unit, you can draw a conclusion; the power supply unit was at fault.

In that case, you can leave the replacement power unit in the computer or get a new power supply unit for your PC.

Filed Under: PC Fix Tips Tagged With: Computer Restart Issue

“Wireless capability is turned off” issue in Windows

By Susan C on July 3, 2018

“Wireless capability is turned off” issue in Windows

Are you having trouble connecting to WiFi network? Perhaps you are unable to find a wireless device to connect and there is no list of available WiFi devices in Windows notification area?

And when you try to click the Wi-Fi icon in system tray, it appears to be disabled. To make matter worse, when you try to troubleshoot the problem, you get the “Wireless capability is turned off” error message.

error image

In this post, we have listed three easy solutions that could resolve the WiFi connectivity issue.

You don’t need to try all solutions given here. To begin with, perform troubleshooting steps in Solution One and if it doesn’t work for you, move to the next solution and so on.

Solution One – Check whether the WiFi option is On

Laptops have function keys to turn Wi-Fi on and off. The key is generally labeled with a wireless symbol like the one shown below.

wi-fi key

The option to switch on the WiFi differs with each laptop make and model. Kindly refer the laptop documentation to know the exact method to turn on the WiFi. If you cannot find any function key to turn on the WiFi, follow the steps given below to turn on the WiFi

For Windows 10 users

  • Type wifi in the Cortana search box and then click Change WiFi settings from the list of results
change wifi settings
  • Check whether the WiFi status is ON. if the Wi-Fi status is Off, click the Wi-Fi toggle switch to turn it on.
wifi on
  • Try connecting to any available WiFi network. if you are still not able to connect, try next solution

For Windows 7 users

  • Click Start
  • Type network in Start search box
windows 7 network
  • Click Network and Sharing Center from the list of results
  • Click Change Adapter Settings
change adapter settings
  • Right-click on your wireless network adapter and click
wireless disabled
  • Try connecting to wireless network. if you still see the Wireless network icon disabled, try next solution

Solution Two – Check power management setting of your wireless network adapter

Windows operating system has several settings that are designed to save power. the power management feature allows Windows to power down devices that are not in use. There is a possibility the power management settings are the cause of the Wi-Fi problem. Here are the steps you need to follow to resolve the issue.

  • Press Windows logo key and R simultaneously on the keyboard to invoke Run command console.
  • In the Run command box, type devmgmt.msc and click OK
  • In the Device Manager window, click on Network adapters category to expand it
  • Right-click the wireless adapter and click Properties
wireless adapter properties
  • In the Properties window, go to Power Management tab and uncheck the option -Allow the computer to turn off this device to save power and click OK
allow the computer
  • Close all windows and try connecting to wireless network. if you are still unable to connect to wireless network, try next solution.

Solution Three – Update Wireless Network Driver through Device Manager

  • Open Device Manager(refer to the steps given above)
  • Go to Network adapters category and expand it
  • Right-click Wireless adapter in the list and click Update driver software
update driver software
  • In the next window, click Search automatically for updated driver software.
  • Wait for some time until Windows search for wireless network driver update.
  • Many times the Windows shows the message – The best driver software for your device is already installed.
best driver installed

In this case, you need to use other methods to update Wireless adapter driver. You can either go to the laptop manufacturer website to download latest wireless adapter driver or use a driver update utility to update wireless adapter driver automatically.

We recommend you to use a driver update software tool to update all your device drivers automatically.

Updating Drivers Automatically

Automatic driver update tools offer many benefits, the most important ones being:

  • You can update device drivers automatically
  • The software scans and updates all outdated or missing drivers at one go
  • The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
  • Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Filed Under: PC Fix Tips Tagged With: wireless issue

“NVIDIA installer failed” error in Windows 10

By Susan C on July 2, 2018

“NVIDIA installer failed” error in Windows 10

Many Windows 10 users have reported of getting the “NVIDIA installer failed” error on various forums.

This error mainly occurs when you are installing graphics drivers for the first time after upgrading to Windows 10 or updating NVIDIA drivers on your Windows 10 system.

error image

For many gamers, it is a frustrating issue as the computer would not be able to use the GPU until the drivers are installed.

If you are encountering “NVIDIA installer failed” error, there is nothing to worry about as we have listed some simple solutions that could fix the issue.

Let’s get started.

Why do you get the “NVIDIA installer failed” error?

When this error occurs, many users are quick to reach a conclusion that there is some problem with the NVIDIA installer file. But this is not true.

After you upgrade to Windows 10, the Windows Update tool springs into action and starts downloading latest drivers for all components in your computer. The Windows update also tries to attempt to download and install latest GPU drivers in the background. The update process generally runs for 10-15 minutes.

If you try to install NVIDIA drivers during that period, you will get the “NVIDIA installer failed” error, as Windows update is trying to update GPU drivers and does not allow other GPU drivers update process to run at the same time.

Thus, you can see the “NVIDIA installer failed” error occurs because of a clash between two update processes. This issue can be resolved easily.

How to fix the “NVIDIA installer failed” error?

After you have upgrade to Windows 10, let your system sit idle for 15-20 minutes which will allow the Windows update to complete all its background update processes. Restart your computer and try to install the NVIDIA drivers by following the steps given below.

  • Double-click on the NVIDIA installer file
  • Select Custom advanced option in the first window and click Next
custom advanced
  • In the next window, check the box – Perform a clean installation and click Next
perform clean installation

Follow the on-screen instructions to install NVIDIA drivers. In most cases, the NVIDIA installer is able to install drivers without any problem. If you encounter the “NVIDIA installer failed” error again, you need to try the solutions given below.

We have given four solutions that could fix the “NVIDIA installer failed” error. You are not required to try every solution given in this post. Start with the first solution and see if it fixes the issue. If it doesn’t fix the issue, try the next solution. Keep on trying the next solution in the list until the issue gets fixed.

Solution One – Update Drivers

Automatic driver update tools offer many benefits, the most important ones being:

  • You can update device drivers automatically
  • The software scans and updates all outdated or missing drivers at one go
  • The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
  • Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Solution Two- Temporarily disable Antivirus and Firewall

Many times antivirus and firewall block installation on Windows computer to protect your system from malicious programs.  Sometimes it can be a false alarm like in the case of NVIDIA installer which is safe to run.

To prevent antivirus and firewall from interfering with the installation process, you need to turn off Antivirus and Firewall temporarily by following the steps given below.

The steps to disable antivirus and firewall can differ from one antivirus to another. The steps give below are general and for reference purpose only. Read the antivirus documentation to know the exact steps to disable it temporarily.

  • Go to system tray and click on anti-virus icon to launch its user interface
  • Look for the option to temporarily disable the software for 10 minutes, 30 minutes, 1 hour or until next restart
antivirus disable
  • For some anti-virus software, you just need to right-click its icon in the system tray and select option like Stop<anti-virus software>
stop antivirus

After you have disabled the anti-virus and firewall temporarily, you need to also ensure there are no processes of anti-virus running in the background that might block the NVIDIA installer. Here are the steps to follow.

  • Press Ctrl+Alt+Delete key combination together to bring up the window that allows you to start Task Manager. Click Task Manager or Start Task Manager(Windows 7)
  • In the Task Manager window, go to Processes tab and look for processes related to Antivirus software
antivirus processes
  • Click on the process and then click on End process to terminate the process.
antivirus processes end task
  • Repeat the above steps for all antivirus related processes
  • Now try running the NVIDIA installer with custom installation and perform a clean installation options
  • If you encounter the “NVIDIA installer failed” error again, try next solution

Solution Three- Terminate all NVIDIA related processes in Task Manager and delete NVIDIA related files from your computer

There is a possibility that the old installation of NVIDIA drivers is creating problems for NVIDIA installer. In that case, you need to delete all NVIDIA related files and also kill NVIDIA related processes before running the NVIDIA installer next time. Here are the steps to follow.

  • Open Task Manager(refer to the steps given in Solution Two)
  • Go to Processes tab and look for processes related to NVIDIA software
nvidia processes
  • Click on NVIDIA related processes and terminate them
  • Now delete the files listed below (if they exist). You might be required to log in as administrator to delete the following files.
  • C:\Windows\System32\DriverStore\FileRepository\nvdsp.inf file
  • C:\Windows\System32\DriverStore\FileRepository\nv_lh file
  • C:\Windows\System32\DriverStore\FileRepository\nvoclock file
  • You need to delete all files from the following folder
  • C:\Program Files\NVIDIA Corporation\
  • C:\Program Files (x86)\NVIDIA Corporation\
  • Reboot your PC and then try running the NVIDIA installer. Make sure you select custom installation and perform clean installation options during installation
  • If you still encounter “NVIDIA installer failed” error, the last resort is reinstalling Windows again.

Last Resort – Reinstall Windows operating system

There is a possibility that some of the windows components are corrupt which in turn might be causing the “NVIDIA installer failed” error. In such cases, reinstalling Windows is the only option left for you. Kindly note reinstalling windows will lead to the removal of all files and software. Hence, you need to back up all your documents and files before you reinstall windows.

After reinstalling Windows operating system, run the NVIDIA installer with custom installation and perform clean installation options. In most cases, you would be able to install GPU drivers without any problem.

Filed Under: Software Drivers Tagged With: nvidia installer error

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