The universal serial bus controller is an important element of Windows OS. It refers to the driver programming interface that interacts with USB connectors, host controllers, and USB devices. If you face any Universal serial bus controller issue, your system might not recognize USB devices like keyboards, mice, pen drives, etc. Here we have discussed a few solutions that could help you fix Universal serial bus controller issues.
Solution One – Uninstall Universal serial bus controller driver
The problem with the Universal serial bus controller driver can be easily found in the Driver Manager. Generally, you will see the Universal serial bus controller listed under other devices with a yellow exclamation mark that signifies the USB controller does not have the right driver. An easy solution to this problem is uninstalling the Universal serial bus controller driver. Here are the steps to follow.
- Press key combination Windows Key + R to invoke the Run command
- In the Run command box, type devmgmt.msc and hit Enter
- In the Device Manager window, click View in the menu bar
- Click Show hidden devices
- Go to Other Devices and expand it
- Right-click Universal serial bus controller and select Uninstall Device
- Close Device Manager
- Restart your computer
Windows will install the right drivers from its driver stack that will resolve the Universal serial bus controller driver issue.
Solution Two- Uninstall Device Driver
This solution might look the same for many users but it isn’t. Here the problematic Universal serial bus controller driver is listed under Universal serial bus controllers. The right solution for you depends on the location of the Universal serial bus controller with a yellow exclamation mark. Here are the steps to follow.
- Open Device Manager
- Go to the Universal serial bus controllers section and expand it
<insert-usbc-Universal-Serial-Bus-controllers section>
- Look for Universal serial bus controllers entries in the list with a yellow exclamation mark
- Right-click Generic USB hub and click Uninstall
- If asked for confirmation, click Yes or Confirm
- Follow this for all Universal serial bus controllers
- Close all windows
- Restart your PC
If the Universal serial bus controllers issue is not fixed by following steps in Solution 2, proceed to the next solution in the list.
Solution Three- Update Device Drivers
If you look closely at the Universal serial bus controllers section in the Device Manager, you will find Generic USB hub entries. According to Windows experts, the generic hub splits one USB port into multiple ports available on your computer. The problem related to the Universal serial bus controllers might be linked to an outdated generic USB hub driver.
Here we will try updating the generic hub driver and see if it helps. You can update the driver manually or automatically. Though we recommend the latter, as it’s faster, simpler, and more reliable, we have shared the steps for both.
Update the driver manually
Here are the steps to follow.
- Open Device Manager
- Expand the Universal serial bus controllers section
- Right-click the Generic USB hub entry and select Update Driver Software
- Select Browse my computer for driver software.
- In the next window, click Let me pick from a list of drivers on my computer.
- Now, select Generic USB Hub from the list of drivers
- Click Next
- Wait for Windows to complete the installation
- Click Close
- Repeat the above steps for all Generic USB hub entries under Universal serial bus controllers
- Close Device Manager
In most cases, your Universal serial bus controllers issue would be resolved. If you still see the issue persists, update system drivers.
Update the driver automatically
To update the driver in question all you need is a reliable driver update software tool. We recommend you give DriverDownloader a try. It is super fast and very reliable. Plus, it comes with a 30-day money-back guarantee. That means if it doesn’t live up to your expectations, you can get a full refund.
Here’s the link to download DriverDownloader.
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