Updated: 5 April 2017
Error codes can be extremely frustrating if you are unable to understand what they mean and how to deal with them. Our post “Fix Windows Drivers: Device Manager Error Codes” provides an explanation of these codes and what they mean.
This article focuses on Device Manager Error Code 10 (not System Errors or specific software error codes), which usually appears as “This device cannot start. (Code 10)”
This error is basically saying that Windows, for one reason or another, cannot communicate properly with one of your programs. This communication problem is usually caused by out-of-date, missing or corrupt device drivers. Error Code 10 usually relates to communication with 1394 devices which are generally connected via a Firewire or USB cable.
To resolve Error Code 10 first check the following:
- Reboot your computer – this is always a first step to resolving any problems, if it works – great, if not – proceed to the next step!
- Have you installed all the latest Windows Updates and patches? If not, do so now and reboot your computer
- There are 2 values in the Windows Registry that can become corrupt and lead to Device Manager error code 10 as wel as other error codes. You can delete these values to check if this is the issue (don’t forget to backup before making any registry or similar changes). Click here for more information on deleting UpperFilters and LowerFilters
- Did you make any recent changes or install new hardware/ software? If you can, undo this change and reboot to see if this fixes the error, if not, read on …
Update Drivers in Device Manager
The following steps will guide you through updating your Drivers to try to fix error 10 issues. If updating the Drivers does not work you will need to move on to the next solution which involves completely uninstalling and reinstalling the Drivers.
- Select Start > All Programs > Windows Update
- Right-click on My Computer
- Click Properties > Hardware menu tab > Device Manager
- Double-click the device that is causing the error (there will be a yellow triangle with exclamation mark to the left of it)
- Right-click the specific device and select Properties
- Click on the Driver menu tab and select Update Driver
- Windows may ask for the path of the driver in which case you will need to either insert your Drivers disk (if you have it) or download the Drivers from the manufacturers website
- Restart your computer
Uninstall and reinstall Drivers
Before uninstalling or deleting Drivers, you should uninstall the device linked to the Drivers. Then uninstall and reinstall the Drivers via the Device Manager. If the stored Drivers were corrupt or out of date then this should resolve your issue with error code 10.
If you have a problem with updating or installing Device Drivers (they may be difficult to install or no longer available), you can click here to view driver update tools which will automatically update your Drivers for you. You have the option of running a Free Drivers Scan, but will have to pay a small registration fee if you wish to get automatic Driver updates.
You should also look at cleaning up your Registry – Click here to read our article on how cleaning your Registry can help speed up your PC.