Is your Windows 10 not recognizing your iPhone when you connect it? Are you unable to view iPhone content on your laptop or PC?
In this post, I have listed 5 solutions for this issue. All of them have worked for other users earlier, so I’m sure you will have no trouble in solving the “iPhone not recognized by Windows 10” using them, either.
However, before we begin, make sure you’ve got these things right.
- You have clicked “Trust” when the following message appeared on your screen
- You don’t have any pending Windows updates
- Your USB cable is in good condition
- Your iPhone is not switched off
- You have the latest version of iTunes (If the version of iTunes you have is old, you can encounter several problems, including the titled error).
Solution 1 – Reinstall iTunes
If you are facing the error even when the iTunes version is of the latest variety, try reinstalling it. This solution has worked for others in the past, and it may do the trick for you as well. Since it hardly takes any time to reinstall iTunes, it’s a potential solution that’s worth a try.
- Type control panel in the Start Search box, and click Control Panel in the results
- In the View by drop-down menu (it is located just below the search box), select Category
- Now click Uninstall a program
- Select iTunes and Bonjour. Now click the Uninstall option
- Now reconnect the iPhone and check if the issue is solved
Solution 2 – Update iPhone 7 Driver
You will need this solution in case you see iPhone with an exclamation mark against it listed below Portable Device—in place of Universal Serial Bus Controllers.
A yellow exclamation mark on iPhone means you’ll need to update the device driver. So how can you do that?
Well, there are two ways to update the iPhone driver — manually and automatically. The latter is simple, easier, and quicker, and that’s why I recommend you go the automatic way.
However, in this article, I’ll show you both, so you can pick the one that works better for you.
Updating iPhone Driver Manually
Here are the steps to follow:
- Press Windows logo key + R together to bring up the Run command
- In Run command, type devmgmt.msc and click OK
- In the Device Manager, go to Portable device, expand this category, and right-click iPhone
- Select update driver from the list of options
- In the next window, select Search automatically for updated driver software
- Windows will search the internet to find a driver update and install it
- Restart Windows
Updating iPhone Driver Automatically
Find the Device Manager confusing? Try using a driver update tool.
Automatic driver update tools offer many benefits, the most important ones being:
- You can update device drivers automatically
- The software scans and updates all outdated or missing drivers at one go
- The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
- Automatic driver updates are 100% safe
Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.
Scan all devices
Install or update drivers automatically
Solution 3 – Enable Apple Mobile Device USB Driver
Are you seeing a down arrow against Apple Mobile Device USB Driver under Universal Serial Bus Controllers? This means that the device in question is disabled.
In that case, right-click the device and click the Enable option.
Solution 4 – Reinstall Apple Mobile Device USB Driver
If, instead of a down arrow, you see a question mark or a yellow exclamation mark next to this device, you need to complete these steps.
- Quit iTunes in case you are able to open it. Now connect your iPhone to your computer
- Open Device Manager and expand Universal Serial Bus Controllers
- Now double-click Apple Mobile Device USB Driver
- Select the second option in the Update Driver Software window — Browse my computer for driver software
- In the next window, again pick the second option (Let me pick…)
- Now click Have Disk button
- Click Browse
- Navigate to C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers
- If you use 32-bit version, double-click usbaapl. 64-bit users need to click usbaapl64
- Can’t find the driver folder? Or perhaps you can see a driver folder but there’s no usbaapl file in it? In either case, look into this folder — C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\Drivers
- Now click the OK button
- Click Next
- Now Windows will install the relevant driver. You might see a pop-up stating the software hasn’t cleared Windows Log testing. Just click Continue in that case
After you’ve completed these steps, unplug iPhone 7, and then reconnect it. Open the iTunes and check if it is recognizing or detecting your iPhone now.
Solution 5 – Restart Apple Mobile Device Support and Service
You can come up against this issue in case the Apple Mobile Device service is not working properly. In that case, restart it.
Here are the steps to follow:
- Type control panel in the Start Search box and select Control Panel in the results
- Set View by to Category
- Click Uninstall a program
- Check if Apple Mobile Device Support is present in the list of installed programs. If not, reinstall the iTunes
- Now press Windows key + R and type services.msc and press OK
- Now double-click Apple Mobile Device Service or Apple Mobile Device
- Click Stop in the next window
- Now click Start. This will restart the service
- Restart Windows
If the solutions above don’t resolve your iPhone issue, try contacting Apple support