Susan C, Author at Drivers.com

Windows Update Error 0x800705b4

By Susan C on April 17, 2018

Have you received an Update Error (0x800705b4) while updating Windows?

If yes, we believe this post is just for you.

In this post, we discuss some possible solutions. You don’t have to try all of them. Start with the first one and proceed to the rest in the order they appear till the issue is resolved.

Solution One – Disable third-party antivirus

If you are using any 3^rd party anti-virus, disable it temporarily but make sure the Windows Firewall is turned on. In addition, ensure Microsoft’s Windows Defender is working.

By default, Windows Defender is turned on, but it is possible you might have unknowingly disabled it. So check if it is enabled.

Temporarily disabling your 3^rd party anti-virus software tool will not be a security risk if Windows Defender, a perfectly competent protection tool, and Windows Firewall are doing their work.

Sometimes 3^rd party anti-virus programs are known to cause problems in Windows update. After you have disabled the anti-virus, try updating Windows and see if the issue reappears.

If the issue doesn’t reoccur, you might want to contact your antivirus manufacturer and apprise him of the situation. It is very much possible that you might encounter issues in future while downloading Windows update. Therefore, you should look for a permanent solution, if available.

Solution Two – Start Windows Defender service

According to Microsoft, the Update Error (0x800705b4) is related to Windows Defender. In such cases, starting Windows Defender service is the simplest solution to resolve the issue. Here are the steps to follow.

Press Windows key + R simultaneously on the keyboard
Type services.msc in the search box

In the services window, locate Windows Defender service in the list

Verify the status of Windows Defender service, check if it is Started
If the Status column is blank, right-click on the Windows Defender service and select Start

If you get an error when trying to start Windows Defender Service, change the Startup Type to Automatic
Restart your computer
Try updating Windows and see if the issue is resolved

Solution Three-Run Windows Update Troubleshooter

Microsoft provides Windows Update Troubleshooter that might help resolve the issue. Here are the steps to run Windows Update Troubleshooter.

In Cortana search box, type troubleshoot
Click Troubleshooting from the list of results

In the Troubleshooting window, click View All in the left pane

Select Windows update in the list

In the next window, click Advanced

Click Run as administrator

Click Next button

The Windows Update Troubleshooter will now detect any problems in windows update and fix them.

Solution Four – Modify Windows Update Settings

This solution has worked for many Windows 10 users and it might also work for you. If the solution works for you, don’t forget to mention it in the comments. Here are the steps to follow.

In Cortana search box, type Windows update
Click check for updates from the list of results
In the Settings windows, click Advanced options
<insert 0x800705b4 -update advanced options>
In the next window, uncheck the box for option- Give me updates for other Microsoft products when I update Windows

Restart your computer to let the changes take effect

Note: After the computer restarts, you need to perform steps once again to get all Windows updates installed. Once all windows updates are installed, you will get a message: “Your device is up to date”. You need to perform the steps given below after you receive the above message.

In Cortana search box, type Windows update

Click check for updates from the list of results
In the Settings windows, click check for updates

In the next window, check the box for option- Give me updates for other Microsoft products when I update Windows

Go back to the previous window, click check for updates

Windows will now download and install all pending updates and the Windows Update Error 0x800705b4 error should get resolved.

In Cortana search box, type Services

Click Services from the list of results
In the Services window, select Background Intelligent Transfer service and right-click on it

Select Stop from the menu
Next, select Windows update service and right-click on it

Select Stop from the menu
Open Windows Explorer and navigate to “C:\Windows\SoftwareDistribution”

Press Ctrl + A on the keyboard to select all contents in the folder and press Delete on the keyboard
If all content is not deleted, make sure the folders DeliveryOptimization and Downloads are deleted
Restart your computer and see if the issue is resolved

Solution Six – Upgrade to Windows Build 1607

If you have installed Windows Build 1511, you need to upgrade windows to build 1607. Here are the steps to check Windows Version and OS build.

In the Cortana search box, type Run
Select run from the list of results to invoke Run command app
Type winver in the box
You will get a Windows pop-up that mentions Windows version and OS build

Once you have upgraded to OS build 1607 or higher, try installing the windows updates and the error should resolve.

Solution Seven – Update Drivers

If you look at the various problems related to Windows 10, many of them are caused due to incompatible or corrupt drivers. That’s why it is necessary to keep your device drives up-to-date all the time.

Though updating drivers manually is one of the options available, we do not recommend it. This is because it requires sufficient computer knowledge and is time-consuming at the very least. Worse, it is possible to download wrong drivers by mistake and turn a bad situation into something far worse.

Updating Drivers Automatically

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Critical Process Died error in Windows 10

By Susan C on April 16, 2018

Many Windows users ask: How can we solve critical process died error in Windows 10?

This is a relatively common error. Thankfully, it is not difficult to solve.

Information about Critical Process Died error

When a critical system process fails to run, the Windows system generates a Blue Screen of Death error with the critical process died message. The error occurs because the process needed to run Windows 10/8/7 ended abruptly due to some reasons.

If you have got this error for the first time, Windows will reboot. If you are getting this BSOD error repeatedly, you need to find the solution to this problem.

We have provided you with 4 solutions to fix the issue. You can start with Solution One and move on to other solutions in the order they appear, until the issue is fixed.

Solution One- Run Anti-virus scan

The critical process died error could be a result of malware or virus infection. To rule out this cause, you need to run an anti-virus scan on your computer to check for any malware or virus infection.

You can use any trusted anti-virus software for this purpose. If the anti-virus detects any malware programs and files, remove them completely from your computer and see if the issue is resolved.

Solution Two – Update Drivers

Corrupt or incompatible drivers could be the cause of the critical process died error. Updating drivers is the easiest solution available in such cases. The easiest way to update your drivers is by using a reliable driver update software tool.

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

Solution Three – Undo Recent Changes

One of the reasons behind critical process died error is buggy or incompatible programs. If you have installed some programs recently, uninstall them completely and see if it helps resolve the issue.

If you have upgraded to Windows 10, try updating the programs and remove the ones which do not have latest versions or are not compatible with Windows 10. After you have uninstalled unstable programs, see whether the critical process died error is resolved.

Solution Four-Run System File Checker and DISM

If the RAM is corrupt or hard drive has bad sectors, the Windows system may face problems running windows processes that lead to the generation of the critical process died error.

The Windows system has two inbuilt utilities – System File Checker (SFC) and Deployment Image Servicing and Management (DISM). The System File Checker is used in conjunction with SCANNOW to automatically detect and automatically fix missing and corrupt Windows system files.

The DISM is a command-line tool that is used to mount and service Windows before deployment. If the SFC is not able to fix any issue then you need to use DISM to enable the SFC to fix the issue. Here are the steps to use SFC and DISM to fix the critical process died error.

Steps to run System File Checker

Press Windows key on the keyboard and type cmd in the search box
Right-click command prompt from search results and select Run as administrator

In the command prompt window, type sfc /scannowand press Enter.

Wait for the process to finish
Restart your computer.

You need to check if the critical process error dies error is generated. If yes, you need to use the DISM command-line tool to fix the issue.

Steps to run DISM

Press Windows key on the keyboard and type cmd in the search box
Right-click command prompt from search results and select Run as administrator

In the command prompt window, type the following commands and press Enter after typing each command.

Dism /Online /Cleanup-Image /CheckHealth
Dism /Online /Cleanup-Image /ScanHealth
Dism /Online /Cleanup-Image /RestoreHealth
Restart your computer and see if the error is fixed

Last Resort- Reset Windows

If the error is not fixed by any solutions given above, the last solution is reset Windows.

Keyboard not working issue

By Susan C on April 16, 2018

Has your keyboard stopped working after upgrading to Windows 10 or after installing any Windows 10 update?

This is a common issue. Many Windows 10 users have complained about keyboard not working after installing the KB4074588 update that was released around February 12, 2018.

In this post, we will be looking at 4 simple solutions that may fix the keyboard not working issue.

It would be hard to guess which one will work for you. Hence, we suggest you start with Solution One and work your way down until your keyboard issue is fixed.

Solution One- Check the USB port is working

One of the common problems after Windows upgrade is the USB ports or some hardware stops functioning.

Such things might happen due to driver problems. You need to first ensure the USB port is working.

Here are the steps to follow.

Unplug your USB keyboard from its port and plug in another USB device in the port. Does the new USB device is being detected and working normally?

If yes, the problem is with USB keyboard and you need to follow the steps given in Solution Four.

If the newly connected USB device does not get detected, the problem is with the USB port and you need to follow the steps given in Solution Two.

Solution Two- Change some keyboard settings

There is something about filter keys settings in Windows that causes some keyboard problems.

Filter keys is a Windows settings that allows you to manage how your system deals with repeated keystrokes.

If the Filter keys setting is turned on, it might lead to keyboard not working issue. The first thing you need to do is check whether the Filter keys settings is on. If Yes, switch off the Filter keys.

Here are the steps to follow.

Go to Desktop
Click the Action Center icon that appears at the bottom-right corner of the screen
Click All Settings

In Windows Settings window, click Ease of Access

In the Settings window, click Keyboard option in the left pane

Ensure the Filter Keys are Off

Close all windows

Solution Three – Reinstall keyboard drivers

If the keyboard driver has become damaged or corrupted during upgrade or update, reinstalling the keyboard driver might fix the issue.

Here are the steps to follow

Right-click Start button and select Device Manager from the list

In the Device Manager window, click Keyboards to expand the category
Right-click Standard PS/2 Keyboard and select Uninstall from the menu

When the system prompts you for confirmation, click OK
After the keyboard is uninstalled, reboot your Windows system

When the system reboots, Windows system will detect keyboard and install new drivers. See if the keyboard is working.

Solution Four – Update USB and keyboard driver (recommended)

One of the common reasons behind keyboard not working is the outdated or corrupt driver. There are two ways to update drivers for USB and keyboard – manual update or automatic update.

Updating Drivers Automatically

Automatic driver update tools offer many benefits, the most important ones being:

You can update device drivers automatically
The software scans and updates all outdated or missing drivers at one go
The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
Automatic driver updates are 100% safe

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

Start Download

The driver software will update the USB and keyboard driver and other drivers instantly. Yes, it’s that easy!

Solution One – Disable third-party antivirus

Solution Two – Start Windows Defender service

Solution Three-Run Windows Update Troubleshooter

Solution Four – Modify Windows Update Settings

Solution Six – Upgrade to Windows Build 1607

Solution Seven – Update Drivers

Updating Drivers Automatically

Information about Critical Process Died error

Solution One- Run Anti-virus scan

Solution Two – Update Drivers

Solution Three – Undo Recent Changes

Solution Four-Run System File Checker and DISM

Solution One- Check the USB port is working

Solution Two- Change some keyboard settings

Updating Drivers Automatically

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Windows Update Error 0x800705b4

Solution One – Disable third-party antivirus

Solution Two – Start Windows Defender service

Solution Three-Run Windows Update Troubleshooter

Solution Four – Modify Windows Update Settings

Solution Five- Delete some update related files

Solution Six – Upgrade to Windows Build 1607

Solution Seven – Update Drivers

Updating Drivers Automatically

Critical Process Died error in Windows 10

Information about Critical Process Died error

Solution One- Run Anti-virus scan

Solution Two – Update Drivers

Solution Three – Undo Recent Changes

Solution Four-Run System File Checker and DISM

Keyboard not working issue

Solution One- Check the USB port is working

Solution Two- Change some keyboard settings

Updating Drivers Automatically

Drivers.com Sites

About Us