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Tips to Fix Spinning Pinwheel of Death!

By Sushant Mehta on July 17, 2017

If you are a Mac user, you might have encountered the ‘Spinning Pinwheel of Death’. For those who don’t know what it is, the Spinning Pinwheel of Death refers to the multicolored pinwheel mouse pointer on Mac computers that signifies a temporary delay.

In SPOD, the pinwheel keeps on spinning for a seemingly infinite time with no sign of it stopping.  Having said that, this spinning wheel does not necessarily indicate your Mac has frozen and needs to be rebooted, it sometimes just requires a bit of extra patience.

Spotlight Results Are Not Working Properly

The reasons for this Spinning Pinwheel of Death can be many. One of your applications might be stalled and you can bring back the Mac to a normal state by bringing the application to the front. You can do this by clicking on the Desktop that gives you back control of your Mac and you can do a force quit of the problematic application.  You might see the spinning wheel again when you relaunch the problematic application.

To permanently fix the issue, you need to repair permissions that will ensure the problematic application has the required permissions to run the files needed.

Repair Permissions

  1. Download the Disk Utility 10.10 (Yosemite Version)
  2. Install and open the disk utility app
  3. From the list of volumes on the right-hand side, select the Disk (MacintoshHD or something similar)
  4. Click the First Aid tab
  5. Click Repair Disk Permissions

The above troubleshooting steps are useful for Mac users running OS X Yosemite or earlier. If your Mac is running OS X El Capitan or later, you can skip the Repair Permissions part and try the next troubleshooting steps given below.

Clearing Dynamic Link Editor

The OS X uses dynamic link editor (DYLD) to load and link applications to shared libraries. The majority of the applications in iOS use shared libraries and it is the job of the dynamic link editor to get the shared library and the application on speaking terms. The DYLD stores a cache of recently used library entry points. If the cache gets corrupted, it can cause the spinning wheel of death.  There are no specific reasons that the cache becomes corrupted, but experts believe clearing the DYLD cache might eliminate the spinning wheel of death problem. Here are the steps to clear the DYLD cache:

  1. Open the Applications folder
  2. Open the Utilities folder
  3. Open the Terminal application
  4. At the Terminal prompt, type the following command:
    sudo update_dyld_shared_cache –force
  5. Press Enter
  6. The operating system will prompt you for the administrator password. Type the administrator password and when the password is accepted the process of resetting the DYLD cache begins. The Terminal will display some warnings. Don’t worry it only indicates the DYLD cache is being cleared.

It will take some time to clear the DYLD cache and when the process is finished the Terminal will return on the screen.  If the problem persists, try the solutions set out below:

Finding the suspected app

There is always a possibility that the suspected app is not the root cause of the problem but rather some other app. Sometimes an app’s background processes run in the background and hog resources, which might lead to the spinning wheel of death.  There is a simple trick to find which app is causing the problem.

For example, if Safari is running in the foreground and you are experiencing a slowdown and want to check which app is the culprit, first bring another app to the foreground.  If the spinning wheel goes away when you bring another app to the foreground and returns back when you start using Safari again, you can conclude the problem is linked to the Safari browser. You need to try this method with all apps until you get the actual app that is causing the spinning wheel issue.

If you are unable to find the suspected app, you need to try the solution below:

Check whether Spotlight indexing is causing the problem

The Spotlight is a system-wide search feature available in Mac. It indexes all items and files on the systems and the Spotlight indexing might be hogging resources and causing the spinning wheel problem. To pinpoint the source of the problem, you need to use the Activity Monitor. Here are the steps to follow:

  1. Open Finder
  2. Go to the Applications folder
  3. Go to the Utilities folder
  4. Find the shortcut to the Activity monitor and click it to launch the Activity Monitor
  5. Select the CPU tab
  6. Look for the process with names – mdimport, mdworkers, and mds. These processes are related to MetaData Server process that is used by the Spotlight app

If you notice a high percentage of CPU activity for these processes, it means Spotlight is building indexes. You need to wait until the indexing process finishes. If it is taking a considerably long time and you no longer want to wait, you can always turn off Spotlight indexing for specific folders or driver by following the steps given below:

  1. Click System Preferences in the Apple menu to launch it
  2. In the System Preferences window, click Spotlight Preference Pane ( a magnifying glass icon)
  3. Click on the Privacy tab
  4. Drag and drop drive and folders to exclude them from the Spotlight index

Filed Under: Mac Fixes and Tips Tagged With: error, mac, spinning wheel

Windows 7 or 8 PC can crash if Website contains these 4 characters

By Sushant Mehta on July 10, 2017

Did you know a website having an image directory with name $MFT can crash your PC? This peculiar bug was reported by a Russian website Habrhabr.ru.  The bug was first identified by Ars Technica, a website that publishes news and opinions on technology.  According to the report released, this bug affects older PCs running on Windows Vista, Windows 7 or Windows 8.  Windows 10 users need not worry as the bug does not affect the latest operating system.

How does this bug work?

Windows has several filenames in the system directory that are “special” as they do not refer to any file; they represent hardware devices. According to experts, the four characters “$MFT” refers to Master File Table in a Windows PC and the operating system expects to see this character string only in the special metadata file in your computer that is used by NTFS.

When the operating system finds the $MFT characters as a directory name in a website, the NTFS (file system) locks the files you are trying to access from the $MFT directory.  According to researchers, the file that you are trying to access from the $MFT directory is locked forever.

When you try to create files or read a volume of files, NTFS attempts to capture the ERESOURCE $MFT file. When you try to access any other file on the website from the browser, the computer blocks access to local resources as it is waiting for the NTFS to release the locked file from the $MFT directory which never happens. This causes every program to hang which slows down the PC and causes the computer to hang or freeze.  In some cases, the $MFT bug might also cause the BSOD (Blue Screen of Death) error.

Microsoft has been informed about this bug, but the company has not released any security patch to fix this vulnerability yet.  Though it is not known whether it is possible to emulate the process remotely by sending IIS a remote request for the bad file name, you can stay safe by using a Chrome browser which blocks access to images with malformed pathnames.

Filed Under: PC Fix Tips Tagged With: $MFT bug, bsod

How to connect Lexmark printer to wireless network?

By Sushant Mehta on June 29, 2017

How to connect Lexmark printer to wireless network?

The steps you need to follow to set up a Lexmark printer for wireless printing are set out below.

The information you will need to connect your Lexmark printer to a wireless network:

  • SSID also referred as network name
  • Password for the WiFi network

Once you have this information, you can go ahead and follow the steps to setup the wireless printing.

Fix Lexmark Driver Problems

Steps to install Lexmark printer on wireless network in Windows

  1. Connect the power cord of the Lexmark printer to a wall outlet and switch on the printer
  2. Insert the setup CD provided with the Lexmark printer in your computer
  3. Click Install and follow the on-screen instructions
  4. When asked to choose Connection Type, select Wireless connection
  5. In the Wireless Configuration dialog, select Guided Setup (Recommended)
  6. Connect the computer and printer with a USB cable. This will be a temporary connection
  7. After the printer is configured, the setup will prompt you to remove the USB cable

If you have a WiFi network with Mac restrictions, your Lexmark printer won’t be able to connect to the wireless network. Here are the steps you need to follow:

  1. Examine the back of the printer. You will find a sticker affixed containing a Mac ID. It is sometimes also called a Physical address.
  2. Go to your router admin console and look for Wireless > Wireless Mac Filtering
  3. Enter your Lexmark printer’s Mac address and give it some description
  4. The Status should be Enabled > click Save button

Steps to install Lexmark printer on wireless network in Macintosh

  1. Connect the power cord of the Lexmark printer to a wall outlet and switch on the printer
  2. Locate the Printer Mac address by following steps given below
  3. From the home screen on printer navigate to Reports > Network Page
  4. In the Network Card section, look for UAA (Mac)
  5. Access the Airport options on Mac
  6. From the Apple Menu, navigate to System Preferences > Network > Airport
  7. In the Network pop-menu, select print server [yyyyyy], where yyyyyy are last six digits of the Mac address
  8. Open a browser
  9. From the bookmarks menu, select Show all bookmarks
  10. Under COLLECTIONS, select Bonjour or Rendezvous, and then double-click the printer name
  11. From the Embedded Web Server, browse to the location with the wireless settings details
  12. Type the network name (SSID) in the appropriate field
  13. In Network mode setting, select Infrastructure
  14. Select the type of security you want for the wireless network
  15. Enter the security information required for the printer to connect to the wireless network
  16. Click Submit
  17. From the Apple Menu, navigate to System Preferences > Network > Airport
  18. In the Network menu, select the name of your wireless network

Filed Under: Mac Fixes and Tips Tagged With: lexmark, printer, wireless

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