Sometimes, Windows lets you down when you least expect it. For instance, many users have complained that their print screen key stops working when they try to take a screenshot.
Needless to say, this issue can cause much frustration. However, the good part is that it doesn’t take much to resolve the problem.
Wondering how? Well, continue reading…
Solution 1 – Update the keyboard driver
Quite often the culprit is an outdated or corrupt keyboard driver. While you can update it manually, we don’t recommend going that route. Not only the manual process is time-consuming, but it also requires a certain amount of technical knowledge.
A much easier, not to say faster, way to update drivers is to use a reliable driver update software. We recommend you try DriverDownloader.
It has all the makings of a top-notch tool: speed, accuracy, and ease-of-use.
Click the link below to download the tool. Once you’ve downloaded and installed it, don’t forget to register yourself. Remember, only registered users enjoy automatic driver updates.
Solution 2 – See if your print screen key is enabled
It is possible that some keys may be preventing the print screen key from doing its job. To make sure that’s not the case, press the F Lock or F Mode key.
In case you don’t see either on your keyboard, move on to the next solution.
Solution 3 – Download the latest system updates
If your system is not up-to-date, you may get this error. Here are the steps you need to follow to check if there are any pending updates.
- In the Start Search box, type Windows Update
- Then click Windows Update or Check for Updates
- If you find any updates for your system, install them
- Restart Windows and check if the issue is resolved
Solution 4 – Stop all running programs
Sometimes other programs may interfere with the print key and prevent it from working. Names of programs which other users have complained of interfering with the print key include OneDrive, Snipping tool, and Dropbox. If you’ve any of these running on your computer, stop them. Next, check if you’re now able to take a screenshot.
A simple workaround
You can try this simple workaround that has worked for many users. Press Alt + Fn + PrtScn keys instead of just PrtScn key to take a screenshot. Other combinations you can give a go are Fn + PrtScn and Alt + PrtScn.