Brother ADS-1350 scanner not working? There could be several possible reasons for this. Most common ones are incorrect configurations, connectivity problems, driver-related issues, and hardware-related issues.
First, make sure the scanner’s connection to the power outlet and your system via a USB cable is secure. If the USB cable shows signs of wear and tear, replace it and then do a test run. Users with a wireless scanner must ensure that their scanner and system are connected to the same network.
How do I resolve the issue?
Solution #1 – Check if the scanner is recognized in Windows
Here’s what to do:
- Click the Start icon
- Type control panel in Search bar and hit Enter
- Click Devices and Printers and make sure your scanner is listed
- If it is not, unplug the cable and re-plug it. If you use a wireless version, reconfigure the Wi-Fi settings
Solution #2 – Reconfigure Wi-Fi settings
Here’s what to do:
- Press down and hold the Wi-Fi button on your Brother ADS-1350 scanner till you see the Wi-Fi indicator blinking
- Reconnect your scanner to the network. Refer to the user manual document that came with the scanner or download and use the Brother Printer Settings tool from the Brother Support page
Solution #3 – Update the scanner drivers
This is something you can do automatically, using a reliable third-party tool. We recommend Driver Updater since it has been around for several years and is second to none. You can find more information about Driver Updater towards the end of the post along with a download link.
If you’d rather install drivers manually, you can do so via device manager or the manufacturer website.
To update the Brother ADS-1350W scanner driver via device manager, follow these steps:
- Press Windows + R keys
- Type devmgmt.msc in the Run dialogue box
- Expand the Printers or Imaging category
- Locate your scanner, right-click it, and select Update driver
- Click Search automatically for drivers
- Windows will now automatically install the best available driver
However, if you get a message stating something like “Windows has determined that the best driver for this driver is already installed”, download the latest driver from the manufacturer website manually.
Here’s what to do:
- Open a web browser and navigate to Brother Support Page for ADS-1350W
- Download the latest driver for your operating system
- Once download is complete, double-click the executable file to launch the installation
- If a User Access Control Window pops up, simply click Yes
- Restart the computer after installation is complete, if required
Solution #4 – Factory reset your scanner’s
Here’s what to do:
- Launch the Brother software for your scanner and then select your scanner model name by clicking the drop-down list
- Click Tools and then Remote Setup
- Next, click Machine Info menu and select Reset for those settings which you want to reset
- Click OK
We hope one of the above-mentioned solutions worked for you. If not, it would be best to contact Brother Customer Support or an authorized center.
We round off this post by sharing some key information about Driver Updater. You can use it to update all outdated device drivers (including Brother Scanner drivers) automatically.
Automatic driver update tools offer many benefits, the most important ones being:
- You can update device drivers automatically
- The software scans and updates all outdated or missing drivers at one go
- The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
- Automatic driver updates are 100% safe
Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.
Step 1
Click here to Install and launch the app
Step 2
Scan all devices
Step 3
Install or update drivers automatically
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