Zoom Error Messages and Their Solutions

Susan C May 21, 2020 0 comments

Here are some common Zoom error messages and their fixes.

While Installing Zoom

Error 3000

This error occurs when the Zoom Installer fails to overwrite an existing file because of some running process.

Fix

Download Zoom Client Installer manually. Next, install it and check if the problem is fixed. If no, reboot your computer. Now, check again.

Error 0

This error can occur because of any of these three reasons:

When you upgrade to Version 1.0 from 0.9
When there’s a broken source link to Zoom installer package
When your antivirus software tool (for example, AVG) puts the files downloaded by Zoom installer into quarantine

Fixes

You can resolve the issue by:

Downloading Zoom Client Installer manually. Next, install it and check if the problem is fixed.
In case the problem has not been fixed, you need to get the installer.txt located at c:/users/username/AppData/Roaming/Zoom. Next, raise a ticket with this file.

Error 10002

This problem occurs when:

There’s no space left in the target disk
When your antivirus software tool (for example, AVG) puts the files downloaded by Zoom installer in quarantine

Fixes

To resolve the issue, try these solutions:

Check the disc space for required space
Downloading Zoom Client Installer manually. Next, install it and check if the problem is fixed.
In case the problem has not been fixed, you need to get the installer.txt located at c:/users/username/AppData/Roaming/Zoom. Next, raise a ticket with this file.

Error 13003

This problem occurs when:

New apps could not be installed because of user’s permission
There’s a conflict with device drivers. Faulty or outdated drivers can cause conflict-related problems with other apps and programs. For this reason, use a reliable driver downloader software such as DriverDownlaoder to avoid errors related to driver issues.

You can download DriverDownloader by clicking the button below.

Errors 5004, 5003, and 5000

Here are some potential solutions to these errors:

If you are using a network which has a proxy or a firewall, get in touch with your network administrator and ask him/her to take a look at the Firewall and Proxy settings
Your antivirus software program, such as AVG or McAfee Web Protection may be preventing your device from establishing a connection with Zoom. Temporarily disable the antivirus program and then check
Check the internet connection