Two finger scroll is exactly what it name suggests: a feature in laptops which you can use to scroll pages by using two fingers. Thanks to this feature, you can scroll pages without using the arrows, and this in result offers greater accessibility and improves ease-of-access.

However, sometimes scrolling refuses to work. Typically this problem is seen after the installation of a new Windows version.

There are many ways through which you can solve this problem. We’ve listed some common workarounds. It is possible that all of them may not work for you. We suggest you start with the first step listed in the post, and if doesn’t work, go to the second solution and so on.

First Solution – Change Mouse Pointer

This is a basic fix and has worked for several users. When you change mouse pointer, sometimes it resets the present configuration of the mouse.

Here are the steps to follow.

• Press Win + R to launch the run dialog box
• Type “control panel” and then press the OK button or the Enter key
• The control panel window will open on your screen. Click Hardware and Sound
• Under Devices and Printers subheading, click Mouse

• Now click the Pointers tab and choose another pointer

• Press the Apply button and reboot Windows

Now check if the error is fixed.

Second Solution – Enable two-finger scrolling

In case two-finger scrolling is marked as disabled in the pointer settings, of course you can’t use it. Enabling it may solve the problem once and for all.

Here are the steps to follow.

• Press Win + R to launch the run dialog box
• Type “control panel” and then press the OK button or the Enter key
• The control panel window will open on your screen. Click Hardware and Sound
• Under Devices and Printers subheading, click Mouse
• Now click Touchpad (it is possible that the name of this tab may differ from one system to another, depending on who’s the manufacturer)
• Click the Settings button
• Click the Scroll Enable all entries under the two-finger scrolling subheading
• Restart Windows (In case all the entries are already enabled, you don’t need to anything. Then move to the next step.)

Third Solution – Restore Touchpad Default Drivers

In case you’re still getting the problem after trying the first two solutions, it means there’s something wrong with touchpad drivers.

You can uninstall device driver and then let Windows run a scan to detect hardware changes. Once Windows detects the hardware, it will automatically install default drivers that are there on your computer.

Important: An external mouse may be needed to perform this particular solution

• Press Win + R and type devmgmt.msc and hit Enter
• Now device manager window will open up. Expand Mice and other pointing device, right-click the touchpad, and select Properties

• Click the Driver tab and then click the Uninstall button

• Once windows has uninstalled the driver, right-click anywhere in device manager (that is any empty space) and select Scan for hardware changes

• Now Windows will on its own install default touchpad drivers
• Reboot Windows

Now see if this issue is fixed.

Important – It has been noted that often software like Synaptics or Elan_Touchpad was the root cause of the issue. Therefore, we recommend you uninstall the software through control panel. Then download the newest version of this software and complete its installation. In case the newest version doesn’t function, try to roll back to the earlier version. Then check if the problem is fixed. Because many people were able to solve the issue by doing these steps, try them out before proceeding further.

Fourth Solution –Roll Back/ Update Device Drivers

In case the problem is still there, you can try rolling back drivers to the previous version. If that doesn’t fix the issue, update the drivers and check.

Here are the steps you need to perform to roll back drivers.

• Press Win + R and type devmgmt.msc and hit Enter
• Now device manager window will open up. Expand Mice and other pointing device, right-click the touchpad, and select Properties
• Click the Driver tab and then click the Roll Back Driver button

• Reboot Windows

See if this resolves the issue.

If not, you should install the latest drivers. You can do this manually by downloading the newest device driver file from the site of your touchpad manufacturer.

Another and much easier way is to use a reliable driver update software tool.

We’ll see both the methods.

Manually Install Touchpad Driver

Here are the steps to follow.

• Go to touchpad manufacturer website
• Search for the latest driver for your touchpad
• Download the driver file. Save it on your desktop or any other convenient place
• Press Win + R and type devmgmt.msc
• Expand Mice and other pointing device, right-click the touchpad, and select Update Driver Software
• 
• Click Browse my computer for driver software

• Now browse to the location where you’ve stored the touchpad driver file
• Click Next and follow onscreen instructions
• Restart Windows and check if two finger scroll is now working

Automatically Install Touchpad Driver

Automatic driver update tools offer many benefits, the most important ones being:

• You can update device drivers automatically
• The software scans and updates all outdated or missing drivers at one go
• The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
• Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Fifth Solution – Edit Registry Values

This is the last solution, and it is also the most technical. Registry is an important tool. Making the wrong changes in the Windows registry can make your computer unstable. So try these steps only if you’re confident of using registry editor.

Important – You should always make registry backup before editing it. If you have a backup copy, you can undo the changes made and revert to the previous state. To make registry backup, press Win + R, type regedit, and press Enter. This will open the Registry Editor. Click the File menu and then click Import. Save the backup copy in the desired location. To revert to previous state, simple select the Export option in the File menu of Registry Editor and browse to the location where you’ve stored the backup copy.

Here’s what you need to do to edit registry values to fix two finger scroll not working issue.

• Press Win + R to open the run dialog box and then click the Ok button or press Enter
• In the registry editor window, browse to this path
  • HKEY_CURRENT_USER\Software\Synaptics\SynTP\TouchPadPS2
• Different keys will be present in the right pane. Change these keys as per the guidelines noted below. To make changes, double-click a key and change its value accordingly. Then press the OK button.
  • 2FingerTapPluginID– Remove existing value, leave it empty
  • 3FingerTapPluginID– Remove existing value, leave it empty
  • MultiFingerTapFlags– Alter the value to 3 from 2
  • 3FingerTapAction– The value should be 4
  • 3FingerTapPluginActionID– The value should be 0
  • 2FingerTapAction– The value should be 2 to make right click work. The value should be 4 for middle click
• Restart Windows.

Now see if the issue is resolved.