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How to solve “DNS address could not be found” error

By Susan C on April 5, 2018

How to solve “DNS address could not be found” error

Are you struggling with “server dns address could not be found” error?

If you are having problems with this DNS address error then the article below should help.

Solution One – Update Drivers

One of the reasons behind the “server DNS address could not be found” error message is outdated and corrupt network drivers. If this is the case, updating Drivers may resolve the issue.

There are two ways to update the Drivers – Manually and Automatically.

Manual Drivers Update – To update drivers manually, you need to go to the hardware manufacturers website and download the latest compatible drivers for your Windows version. You need to also pay attention to the Windows operating system architecture, that is, whether your system is 32-bit or 64-bit. For some drivers, you will be required to search the hardware manufacturer’s website and also your device manufacturer website for required updates. Manually updating drivers can require some technical knowledge and patience so it may not be the best solution for everyone.

Automatic Drivers Update: You can use Driver Downloader software to update drivers automatically. With Driver Downloader you don’t have to visit the hardware manufacturers website, nor do you need to find the exact Windows version you are using. The Driver update software will update the drivers automatically.

Automatic driver update tools offer many benefits, the most important ones being:

  • You can update device drivers automatically
  • The software scans and updates all outdated or missing drivers at one go
  • The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
  • Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Solution Two– Delete all files from etc folder in C drive

The simple solution to the “server DNS address could not be found” error is deleting all files in the etc folder and then try visiting the websites. Below are the steps to will need to follow:

  • Navigate to C:\Windows\System32\drivers\etc
driver files
  • Press Ctrl + A to select all files in the folder
  • Press Delete button on the keyboard
  • Press OK or Yes when asked for confirmation

Solution Three – Clear Chrome’s Host Cache

Google has its own cache system and if Chrome’s host cache is full or has become corrupted, the browser will prevent you from accessing some sites or you will face web browsing problems.

The simple solution to this problem is clearing Chrome’s Host Cache.

Here are the steps to follow.

  • Open the Chrome browser
  • In the address bar, type chrome://net-internals/#dns
clear host cache
  • Look for Clear Host Cache button and click on it.
  • Check if the issue persists

Solution Four – Modify DNS Server settings

If the DNS server settings are not configured correctly, it can result in the “server DNS address could not be found” error.

To solve the issue, enter the correct DNS server addresses.

Here are the steps to follow.

  • Press Windows logo key + R key simultaneously to invoke the Run command
  • Type control panel in the box and click OK
open control panel
  • In the control panel window, select the View by small icons
  • Select Networking and Sharing center
networking & sharing center
  • Select Change Adapter settings on the left-hand side
  • Right-click on Wireless connection or Local Area Connection
network connections
  • Select Properties
  • Click Internet Protocol Version 4 (TCP/IPv4)
select IPv4
  • In the General tab, click Use the following DNS server addresses
IPv4 properties
  • Enter the following DNS server address
  • Preferred DNS server: 8.8.8
  • Alternate DNS server: 8.4.4
  • Click OK

Check if the issue is resolved; otherwise follow the steps in Solution 5

Solution Five – Flush and Renew DNS

Windows stores the IP addresses of the sites you visit so that it can open the websites faster when you visit them the next time.

Over time, the DNS cache can become full or corrupt, which in turn prevents you from visiting websites or prevents you from accessing the Internet.

Flushing the DNS values and renewing the DNS IP addresses is the simplest solution to this problem. Below are the steps you will need to follow in order to do this:

  • Click Start and type cmd in the search box
  • Right-click cmd from the search results and select Run as administrator
  • Type ipconfig /flushdns and then hit Enter on the keyboard
flush ip
  • Type ipconfig /renew and hit Enter
renew ip
  • Type ipconfig /registerdns and hit Enter on your keyboard
register dns
  • Reboot yourWindows system

If you are still having problems with the “DNS address could not be found” error, then please post details of your issue below so our tech experts can help.

Filed Under: PC Fix Tips Tagged With: DNS address issue

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