Not able to login to your Windows 11 (or 10) PC? Or perhaps you have forgotten the login password, resulting in the “The Password is incorrect” error, and are at a loss for what to do next.
Don’t worry, we’ve got you covered.
Typically, “The Password is incorrect” error occurs when the user makes a typo while entering the login password. In this scenario, the issue can be easily fixed by entering the right password.
However, the error message can also crop up if you enter a wrong password because you don’t remember the correct one. If that’s the case, just follow the solution listed in this post.
How to reset Windows 11 or 10 login password if you don’t remember it
There’s only one way to fix the issue in this instance. You must reset the login password. To do so, perform the following steps.
Step #1 – Enable Command Prompt on Sign-in Screen
- Click the Power button on the Windows sign-in screen
- Now press down the SHIFT key and click Restart on the screen
- Once Windows restart, click Troubleshoot | Advanced options | Command Prompt
- Type the commands listed below in Command Prompt
move c:\windows\system32\utilman.exe c:\
copy c:\windows\system32\cmd.exe c:\windows\system32\utilman.exe
exit
- Close Command Prompt
- Click Continue
- Click Accessibility icon
- You’ll see a Command Prompt window.
- Type the following command in Command Prompt and then press Enter
control userpasswords2
- Click Reset Password
- Type a new login password and click OK. Click OK once more so that changes are saved
- Close Command Prompt and enter the new login password and press the Enter key
- Now go to Step 2 and follow the instructions in that section
Step #2 – Disable Command Prompt on Sign-in Screen
- Go to the C:\ drive and locate the utilman.exe file
- Copy this file to C:\Windows\System32 folder. Click Yes
Additional Tips
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Step 1
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Step 2
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