Is your Internet connection disconnecting intermittently?

We have listed several solutions to this problem. Try them one by one until the problem is resolved.

However, before start troubleshooting the internet keeps dropping issue, we recommend that you first make sure that this is not because of any computer issue.

The simplest way to rule out computer issues is to connect any other device, such as a smartphone, tablet, or any other computer, to the internet connection with which this issue is occurring. In case the problem occurs with all other devices, you can safely conclude that the issue is with your DSL modem, cable modem, ISP or network router.

On the other hand, if the problem occurs with only one device, you can safely conclude that there’s something wrong with that device. For instance, if you are facing the internet keeps dropping issue with only your computer, not smartphone or tablet, there’s some problem with the former. You should check if for any operating system related issues or hardware related issues. This is because such issues can cause problems with the Internet connection.

Now let’s check the solutions to this problem.

Solution 1 – ISP

In case of an unstable internet connection, you may want to contact your ISP provider and check if there’s some problem at their end. The technical support of your ISP provider can perform system checks as well as line checks to rule out any problem at their end.

We recommend you check with your ISP provider first, before attempting any other solution given in this post.

Solution 2 – Cable modem or DSL Modem

In case your cable modem is unable to maintain a stable connection, you might be able to resolve the issue through power cycling. We recommend you first power off your computer.

Then disconnect the cord to turn off your cable modem. Leave the cord unplugged for a small while, minimum 10 seconds. Now plug the cord back into your cable modem, which will use a few mins to complete all self-checks and establish Internet connection. The front of your cable modem will have Internet connectivity indicator. Watch out for it. When this indicator illuminates, plug in the router. Next, power on the computer.

Now check if the internet connection is steady.

Solution 3 – Wireless router

You need to reset your router. First shut down your computer. Then unplug the cord and wait for a little time, 10 seconds or more. Now plug the cord back. Wait until indicator lights in the front of your router stop blinking. When the lights stop blinking, it means the router has run all self-checks. Now, power on the computer.

Check if your internet connection is steady.

If none of these 3 solutions are able to solve the internet keeps dropping problem and if other devices, such as your smartphone, is able to connect with the internet, you should try the solutions given below.

Solution 4 – Network Card Drivers

You can encounter internet keeps dropping issue if your network card drivers are missing or outdated or corrupt. Updating the drivers can help fix the issue.

You can update drivers manually or automatically. We recommend the second option because it is quick and easy. Plus you don’t need any technical knowledge.

However, we’ve listed both manual and automatic method to update network card drivers.

Update Network Card Drivers Manually

To do this, follow these steps.

• Click the Windows icon in the taskbar, type run in the start search box, and then press Enter
• In the run box, type devmgmt.msc and then press Enter
• Now double-click Network adapters to see the devices under it
• 
• Right click your network card and select Update Driver Software
• Click Browse my computer for driver software
• 
• Click Let me pick from a list of device drivers on my computer
• 
• Select the appropriate driver from the list and click Next
• After Windows have installed the driver, click the Close button to exit the Update Driver Software window
• Restart your computer

Another way to update network card drivers is to go to the network card manufacturer’s website and search for the latest driver. Make sure the selected driver is compatible with your version of Windows. Next download the executable file. Once that’s done, double-click it to run it. Follow the onscreen prompts to install the driver and then finally reboot Windows for changes to take effect.

Update Network Card Driver Automatically

You don’t need any sort of technical knowledge to update network card driver when you use a driver update tool.

Automatic driver update tools offer many benefits, the most important ones being:

• You can update device drivers automatically
• The software scans and updates all outdated or missing drivers at one go
• The tool picks the right drivers for your device and operating system, so you won’t have to worry about installing an incorrect driver by mistake
• Automatic driver updates are 100% safe

Driver Updater is one of the best driver update tools out there. Outbyte Driver Updater will give you access to a database of over 1 million drivers. It will regularly scan your PC, suggesting new driver versions to install. Driver Updater contains drivers for a variety of Windows devices. With just one click, you can update drivers in your system.

Step 1
Click here to Install and launch the app

Step 2
Scan all devices

Step 3
Install or update drivers automatically

 

Start Download

 

Solution 5 – System Restore

It is possible that some system files of your PC have become corrupt, which in turn might be causing internet keeps dropping issue.

In case this connectivity problem is quite recent, try restoring Windows to an earlier point before this issue appeared. When you restore Windows to an earlier point, it replaces corrupt files with non-corrupt files.

To restore Windows to an earlier point, use System Restore. Here are the steps to follow.

• Click the Windows icon in the taskbar and then press Enter
• Type system restore in the start search box and then press Enter
• This will open System Restore window
• Select an appropriate restore point and then click Next
• Click the Finish button
• Click Yes to reboot Windows

Solution 6 – Run a Virus Scan

Although rare, it is possible that a virus or spyware infection might be causing the internet keeps dropping issue. This can happen if virus infection is very severe.

If the previous steps failed to fix the issue, we recommend you run a virus scan on your pc. It would be best if you run a boot scan. However, please note such a scan can take a long time, so run it only when you can afford to stay away from your computer for a couple of hours.

In case the internet connectivity problem still remains, you modem or router or network card may be defective. You may need to purchase a new modem or router or network card to fix the internet keeps dropping issue.